The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 248 198 210
Rank change year-on-year
-50 +12
Permanent jobs requiring a Help Desk Support 8 22 10
As % of all permanent IT jobs located in Yorkshire 0.11% 0.41% 0.17%
As % of the Job Titles category 0.11% 0.43% 0.18%
Number of salaries quoted 8 22 10
Average salary £24,000 £18,000 £17,000
Average salary % change year-on-year
+33.33% +5.88%
UK excluding London average salary £23,000 £20,500 £20,750
% change year-on-year
+12.19% -1.20%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7069 5107 5535
As % of all permanent IT jobs located in Yorkshire 96.36% 94.47% 96.73%
Number of salaries quoted 5588 4030 4545
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,000 £23,000 £23,500
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Yorkshire

Help Desk Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Yorkshire region.

Help Desk Support Salary Trend in Yorkshire

Help Desk Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Yorkshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -37 5 £24,000 +33.33% 1
South Yorkshire -17 3 £20,500 +18.84%
Help Desk Support
England

Help Desk Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 August 2014, IT jobs across the Yorkshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 11 (84.62%) Microsoft
2 9 (69.23%) Active Directory
2 9 (69.23%) Windows
3 5 (38.46%) Firewall
3 5 (38.46%) MS Exchange
3 5 (38.46%) Apple
3 5 (38.46%) MS Excel
3 5 (38.46%) UNIX
3 5 (38.46%) Time Management
4 3 (23.08%) Linux
4 3 (23.08%) Citrix
5 2 (15.38%) Cisco
5 2 (15.38%) NHS
5 2 (15.38%) ITIL
5 2 (15.38%) MS Office
5 2 (15.38%) ITIL Foundation Certificate
5 2 (15.38%) Windows 7
6 1 (7.69%) Problem Management
6 1 (7.69%) Windows Server 2008
6 1 (7.69%) CentOS
6 1 (7.69%) Software Testing
6 1 (7.69%) Ubuntu
6 1 (7.69%) Spanish Language
6 1 (7.69%) Splunk
6 1 (7.69%) SQL Server 2012
6 1 (7.69%) ISTQB Foundation Certification
6 1 (7.69%) ASP.NET
6 1 (7.69%) C#
6 1 (7.69%) SQL
6 1 (7.69%) T-SQL

Help Desk Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 22 August 2014, IT jobs across the Yorkshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (38.46%) MS Exchange
2 1 (7.69%) IIS
Applications
1 5 (38.46%) MS Excel
2 2 (15.38%) MS Office
Communications & Networking
1 5 (38.46%) Firewall
Database & Business Intelligence
1 1 (7.69%) SQL Server 2012
1 1 (7.69%) SQL Server
1 1 (7.69%) SQL Server 2000
General
1 1 (7.69%) Spanish Language
1 1 (7.69%) Finance
Libraries, Frameworks & Software Standards
1 1 (7.69%) ASP.NET
1 1 (7.69%) .NET
Miscellaneous
1 2 (15.38%) NHS
Operating Systems
1 9 (69.23%) Windows
2 5 (38.46%) UNIX
3 3 (23.08%) Linux
4 2 (15.38%) Windows 7
5 1 (7.69%) Windows Server 2008
5 1 (7.69%) CentOS
5 1 (7.69%) Ubuntu
5 1 (7.69%) Windows XP
5 1 (7.69%) Windows Server 2003
Processes & Methodologies
1 5 (38.46%) Time Management
2 2 (15.38%) ITIL
3 1 (7.69%) Problem Management
3 1 (7.69%) Software Testing
3 1 (7.69%) Validation
Programming Languages
1 1 (7.69%) C#
1 1 (7.69%) SQL
1 1 (7.69%) T-SQL
1 1 (7.69%) Python
Qualifications
1 2 (15.38%) ITIL Foundation Certificate
2 1 (7.69%) ISTQB Foundation Certification
2 1 (7.69%) ISEB
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 9 (69.23%) Active Directory
Vendors
1 11 (84.62%) Microsoft
2 5 (38.46%) Apple
3 3 (23.08%) Citrix
4 2 (15.38%) Cisco
5 1 (7.69%) Splunk
5 1 (7.69%) HP
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £16000 per annum + Benefits
Posted: Yesterday