The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 241 239 232
Rank change year-on-year
-2 -7
Permanent jobs requiring a Help Desk Support 10 31 20
As % of all permanent IT jobs located in Yorkshire 0.16% 0.43% 0.30%
As % of the Job Titles category 0.16% 0.44% 0.31%
Number of salaries quoted 8 29 19
Average salary £20,750 £26,750 £21,500
Average salary % change year-on-year
-22.42% +24.41%
90% offered a salary of more than £19,700 £19,000 £16,000
10% offered a salary of more than £24,575 £35,000 £26,000
UK excluding London average salary £21,210 £21,750 £21,500
% change year-on-year
-2.48% +1.16%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6077 7016 6503
As % of all permanent IT jobs located in Yorkshire 96.86% 98.18% 97.58%
Number of salaries quoted 5084 5822 5024
Average salary £40,000 £37,500 £37,000
Average salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Yorkshire

Help Desk Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Yorkshire region.

Help Desk Support Salary Trend in Yorkshire

Help Desk Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Yorkshire region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -14 6 £22,500 -24.36% 3
South Yorkshire +10 2 £20,000 -33.33%
North Yorkshire +11 1 £21,000 +13.51% 1
Help Desk Support
England

Help Desk Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 9 February 2016, IT jobs across the Yorkshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 17 (60.71%) Windows
2 16 (57.14%) Microsoft
3 10 (35.71%) Active Directory
4 8 (28.57%) MS Office
5 7 (25.00%) MS Exchange
5 7 (25.00%) ITIL
5 7 (25.00%) VMware
5 7 (25.00%) VMware Infrastructure
5 7 (25.00%) Windows 7
6 6 (21.43%) Windows Server
6 6 (21.43%) Android
7 5 (17.86%) VPN
7 5 (17.86%) Firewall
8 4 (14.29%) vSphere
8 4 (14.29%) Telecoms
8 4 (14.29%) Finance
8 4 (14.29%) iPhone
8 4 (14.29%) WatchGuard
8 4 (14.29%) SonicWALL
8 4 (14.29%) Incident Management
8 4 (14.29%) HP
8 4 (14.29%) SQL Server
8 4 (14.29%) Cisco
8 4 (14.29%) Blackberry
9 3 (10.71%) SQL
9 3 (10.71%) LAN
9 3 (10.71%) Degree
9 3 (10.71%) SQL Server Integration Services
9 3 (10.71%) Security Cleared
9 3 (10.71%) Office 365

Help Desk Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 9 February 2016, IT jobs across the Yorkshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (25.00%) MS Exchange
2 1 (3.57%) Exchange Server 2010
Applications
1 8 (28.57%) MS Office
2 2 (7.14%) MS Excel
Business Applications
1 1 (3.57%) SAP Oil and Gas
Cloud Services
1 3 (10.71%) Office 365
Communications & Networking
1 5 (17.86%) Firewall
1 5 (17.86%) VPN
2 3 (10.71%) LAN
3 1 (3.57%) Intranet
3 1 (3.57%) TCP/IP
3 1 (3.57%) Wireless
Database & Business Intelligence
1 4 (14.29%) SQL Server
2 3 (10.71%) SQL Server Integration Services
3 1 (3.57%) SQL Server 2008
General
1 4 (14.29%) Finance
1 4 (14.29%) Telecoms
2 1 (3.57%) Electronics
2 1 (3.57%) Legal
2 1 (3.57%) Manufacturing
2 1 (3.57%) Marketing
Miscellaneous
1 4 (14.29%) Blackberry
1 4 (14.29%) iPhone
2 2 (7.14%) Mobile App
3 1 (3.57%) Data Centre
3 1 (3.57%) Driving Licence
Operating Systems
1 17 (60.71%) Windows
2 7 (25.00%) Windows 7
3 6 (21.43%) Android
3 6 (21.43%) Windows Server
4 2 (7.14%) Apple iOS
4 2 (7.14%) Mac OS
4 2 (7.14%) Windows 10
5 1 (3.57%) Linux
5 1 (3.57%) Red Hat Enterprise Linux
5 1 (3.57%) Windows Server 2008
5 1 (3.57%) Windows XP
Processes & Methodologies
1 7 (25.00%) ITIL
2 4 (14.29%) Incident Management
3 2 (7.14%) Kalman Filter
3 2 (7.14%) Service Management
4 1 (3.57%) Business Intelligence
4 1 (3.57%) Digital Marketing
4 1 (3.57%) E-Commerce
4 1 (3.57%) Email Filtering
4 1 (3.57%) Information Security
4 1 (3.57%) Programme Management
4 1 (3.57%) Web Filtering
Programming Languages
1 3 (10.71%) SQL
Qualifications
1 3 (10.71%) Degree
1 3 (10.71%) Security Cleared
2 1 (3.57%) Microsoft Certification
System Software
1 10 (35.71%) Active Directory
2 7 (25.00%) VMware Infrastructure
3 4 (14.29%) vSphere
4 1 (3.57%) Hyper-V
4 1 (3.57%) XenApp
Vendors
1 16 (57.14%) Microsoft
2 7 (25.00%) VMware
3 4 (14.29%) Cisco
3 4 (14.29%) HP
3 4 (14.29%) SonicWALL
3 4 (14.29%) WatchGuard
4 2 (7.14%) Apple
4 2 (7.14%) Citrix
5 1 (3.57%) Avaya
5 1 (3.57%) Mitel
5 1 (3.57%) Red Hat
5 1 (3.57%) RedPrairie
5 1 (3.57%) SAP
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Salary: £18000 - £20000 per annum + Pension, Health Care
Posted: Yesterday
Dewsbury, West Yorkshire
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Salary: £9 - £10 per hour
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Posted: 8 days ago