The statistics below represent IT jobs advertised across the Yorkshire region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 August 2016 with a comparison to same period over 2 years.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 225 245 243
Rank change year-on-year
+20 -2
Permanent jobs requiring a Help Desk Support 13 9 21
As % of all permanent IT jobs located in Yorkshire 0.23% 0.13% 0.29%
As % of the Job Titles category 0.23% 0.14% 0.30%
Number of salaries quoted 9 7 21
Median salary £20,500 £18,000 £22,500
Median salary % change year-on-year
+13.88% -20.00%
90% offered a salary of more than £18,600 £17,000 £20,500
10% offered a salary of more than £22,800 £24,700 £24,000
UK excluding London median salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5631 6563 6995
As % of all permanent IT jobs located in Yorkshire 98.12% 97.72% 97.37%
Number of salaries quoted 4650 5408 5515
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £60,000 £50,500 £57,250
UK excluding London median salary £41,543 £40,000 £40,000
% change year-on-year
+3.85% -

Help Desk Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Yorkshire

Help Desk Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Yorkshire region.

Help Desk Support Salary Trend in Yorkshire

Help Desk Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Yorkshire region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +19 8 £20,500 +13.88% 1
East Yorkshire - 4 - -
North Yorkshire +21 1 £17,000 -31.65%
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 31 August 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Help Desk Support in the job title.

1 16 (61.54%) Windows
2 14 (53.85%) Windows Server
3 12 (46.15%) MS Excel
4 11 (42.31%) ITIL
5 10 (38.46%) Windows Server 2008
6 9 (34.62%) SLA
6 9 (34.62%) Microsoft
7 8 (30.77%) Active Directory
7 8 (30.77%) MCP
7 8 (30.77%) ITIL Certification
7 8 (30.77%) Windows Server 2003
8 7 (26.92%) Windows Server 2012
8 7 (26.92%) Degree
8 7 (26.92%) SQL
9 6 (23.08%) SQL Server
9 6 (23.08%) MS Exchange
9 6 (23.08%) Remedy
10 5 (19.23%) SQL Server 2000
10 5 (19.23%) Service Management
10 5 (19.23%) DameWare
10 5 (19.23%) Replication
10 5 (19.23%) LAN
10 5 (19.23%) Windows XP
10 5 (19.23%) Microsoft Certification
10 5 (19.23%) WAN
10 5 (19.23%) MCSE
10 5 (19.23%) MCSA
10 5 (19.23%) Incident Management
10 5 (19.23%) SQL Server 2005
10 5 (19.23%) SQL Server 2008

Help Desk Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (23.08%) MS Exchange
Applications
1 12 (46.15%) MS Excel
2 3 (11.54%) MS Office
Cloud Services
1 1 (3.85%) Office 365
Communications & Networking
1 5 (19.23%) LAN
1 5 (19.23%) WAN
1 5 (19.23%) WebEx
2 3 (11.54%) Internet
2 3 (11.54%) Intranet
2 3 (11.54%) TCP/IP
2 3 (11.54%) Wireless
3 2 (7.69%) VoIP
4 1 (3.85%) DHCP
4 1 (3.85%) DNS
4 1 (3.85%) Firewall
4 1 (3.85%) Remote Desktop
4 1 (3.85%) VLAN
4 1 (3.85%) VPN
Database & Business Intelligence
1 6 (23.08%) SQL Server
2 5 (19.23%) SQL Server 2000
2 5 (19.23%) SQL Server 2005
2 5 (19.23%) SQL Server 2008
2 5 (19.23%) SQL Server 2012
3 2 (7.69%) BusinessObjects
3 2 (7.69%) MySQL
Development Applications
1 2 (7.69%) JIRA
General
1 2 (7.69%) Telecoms
Miscellaneous
1 5 (19.23%) Replication
2 3 (11.54%) Blackberry
3 1 (3.85%) CCTV
3 1 (3.85%) Computer Science
3 1 (3.85%) Handset
3 1 (3.85%) Smartphone
Operating Systems
1 16 (61.54%) Windows
2 14 (53.85%) Windows Server
3 10 (38.46%) Windows Server 2008
4 8 (30.77%) Windows Server 2003
5 7 (26.92%) Windows Server 2012
6 5 (19.23%) Windows XP
7 2 (7.69%) Android
7 2 (7.69%) Apple iOS
7 2 (7.69%) Linux
7 2 (7.69%) Windows 7
8 1 (3.85%) Red Hat Enterprise Linux
8 1 (3.85%) Windows 10
8 1 (3.85%) Windows 8
8 1 (3.85%) Windows Phone
Processes & Methodologies
1 11 (42.31%) ITIL
2 5 (19.23%) Incident Management
2 5 (19.23%) Service Management
3 4 (15.38%) Time Management
4 3 (11.54%) Data Security
5 1 (3.85%) Business Intelligence
5 1 (3.85%) Mobile Device Management
5 1 (3.85%) Open Source
Programming Languages
1 7 (26.92%) SQL
2 2 (7.69%) PL/SQL
3 1 (3.85%) C#
3 1 (3.85%) PowerShell
3 1 (3.85%) VBScript
Qualifications
1 8 (30.77%) ITIL Certification
1 8 (30.77%) MCP
2 7 (26.92%) Degree
3 5 (19.23%) MCSA
3 5 (19.23%) MCSE
3 5 (19.23%) Microsoft Certification
Quality Assurance & Compliance
1 9 (34.62%) SLA
System Software
1 8 (30.77%) Active Directory
2 3 (11.54%) Terminal Services
3 1 (3.85%) Virtual Servers
3 1 (3.85%) VMware Infrastructure
Systems Management
1 5 (19.23%) DameWare
1 5 (19.23%) Perfmon
Vendors
1 9 (34.62%) Microsoft
2 6 (23.08%) Remedy
3 3 (11.54%) Citrix
4 2 (7.69%) Cognos
4 2 (7.69%) IBM
4 2 (7.69%) Oracle
4 2 (7.69%) Sybase
5 1 (3.85%) Apple
5 1 (3.85%) Red Hat
5 1 (3.85%) Samsung
5 1 (3.85%) ServiceNow
5 1 (3.85%) VMware
Bingley, West Yorkshire
Connected IT
Salary: £12000 - £17000 per annum + Benefits + Microsoft Certifications
Posted: 2 hours ago