The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 248 189 198
Rank change year-on-year
-59 +9
Permanent jobs requiring a Help Desk Support 12 34 23
As % of all permanent IT jobs located in Yorkshire 0.16% 0.59% 0.40%
As % of the Job Titles category 0.16% 0.62% 0.41%
Number of salaries quoted 9 34 23
Average salary £20,000 £21,000 £17,000
Average salary % change year-on-year
-4.76% +23.52%
90% offered a salary of more than £15,800 £16,000 £16,000
10% offered a salary of more than £21,500 £28,000 £23,900
UK excluding London average salary £21,500 £21,500 £20,000
% change year-on-year
- +7.50%
Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7319 5501 5584
As % of all permanent IT jobs located in Yorkshire 95.72% 95.80% 97.21%
Number of salaries quoted 5788 4352 4709
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £22,500 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Help Desk Support
England

Help Desk Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Yorkshire

Help Desk Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Yorkshire region.

Help Desk Support Salary Trend in Yorkshire

Help Desk Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Yorkshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
East Yorkshire - 5 £18,000 - 1
West Yorkshire -40 4 £18,000 -14.28% 1
South Yorkshire -26 3 £21,500 +30.30% 2
Help Desk Support
England

Help Desk Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 18 April 2014, IT jobs across the Yorkshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 18 (75.00%) Active Directory
2 13 (54.17%) ITIL
2 13 (54.17%) Windows
3 12 (50.00%) MS Office
4 10 (41.67%) MS Exchange
4 10 (41.67%) VoIP
4 10 (41.67%) Citrix
4 10 (41.67%) Microsoft
4 10 (41.67%) Problem Management
5 8 (33.33%) Windows Server 2008
5 8 (33.33%) Windows Server 2003
5 8 (33.33%) MS Excel
6 7 (29.17%) Incident Management
6 7 (29.17%) Exchange Server 2007
6 7 (29.17%) Change Control
7 6 (25.00%) Cisco
7 6 (25.00%) Windows XP
8 4 (16.67%) Firewall
8 4 (16.67%) Windows 7
9 3 (12.50%) Validation
9 3 (12.50%) Finance
9 3 (12.50%) MCITP
9 3 (12.50%) Degree
9 3 (12.50%) Service Management
9 3 (12.50%) WAN
9 3 (12.50%) VPN
9 3 (12.50%) SLA
9 3 (12.50%) SQL Server
9 3 (12.50%) MCP
9 3 (12.50%) MCSE

Help Desk Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 18 April 2014, IT jobs across the Yorkshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (41.67%) MS Exchange
2 7 (29.17%) Exchange Server 2007
Applications
1 12 (50.00%) MS Office
2 8 (33.33%) MS Excel
Communications & Networking
1 10 (41.67%) VoIP
2 4 (16.67%) Firewall
3 3 (12.50%) WAN
3 3 (12.50%) VPN
3 3 (12.50%) LAN
4 1 (4.17%) ADSL
4 1 (4.17%) Internet
4 1 (4.17%) MPLS
Database & Business Intelligence
1 3 (12.50%) SQL Server
General
1 3 (12.50%) Finance
2 1 (4.17%) Retail
2 1 (4.17%) French Language
2 1 (4.17%) Spanish Language
2 1 (4.17%) Manufacturing
Operating Systems
1 13 (54.17%) Windows
2 8 (33.33%) Windows Server 2008
2 8 (33.33%) Windows Server 2003
3 6 (25.00%) Windows XP
4 4 (16.67%) Windows 7
5 2 (8.33%) Linux
6 1 (4.17%) Windows Server 2012
6 1 (4.17%) Windows Vista
Processes & Methodologies
1 13 (54.17%) ITIL
2 10 (41.67%) Problem Management
3 7 (29.17%) Incident Management
3 7 (29.17%) Change Control
4 3 (12.50%) Validation
4 3 (12.50%) Service Management
Qualifications
1 3 (12.50%) MCITP
1 3 (12.50%) Degree
1 3 (12.50%) MCP
1 3 (12.50%) MCSE
1 3 (12.50%) MCSA
1 3 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 3 (12.50%) SLA
System Software
1 18 (75.00%) Active Directory
2 1 (4.17%) Terminal Services
Vendors
1 10 (41.67%) Citrix
1 10 (41.67%) Microsoft
2 6 (25.00%) Cisco
3 3 (12.50%) HP
3 3 (12.50%) Veritas
4 1 (4.17%) WatchGuard
4 1 (4.17%) SonicWALL
4 1 (4.17%) Dell
Sheffield, Yorkshire
Hyphen
Posted: 18 hours ago
Goole, North Humberside
4it Recruitment Ltd
Salary: From £16,000 to £18,000 per annum
Posted: 3 days ago