The statistics below represent IT jobs advertised across the Yorkshire region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Help Desk Support
England / Yorkshire
Rank 205 236 245
Rank change year-on-year
+31 +9
Permanent jobs requiring a Help Desk Support 19 11 25
As % of all permanent IT jobs located in Yorkshire 0.37% 0.18% 0.36%
As % of the Job Titles category 0.38% 0.19% 0.37%
Number of salaries quoted 19 9 23
Median salary £22,000 £20,000 £25,000
Median salary % change year-on-year
+10.00% -20.00%
90% offered a salary of more than £19,600 £18,200 £19,500
10% offered a salary of more than £25,300 £25,400 £35,000
UK excluding London median salary £22,000 £21,500 £21,500
% change year-on-year
+2.32% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5049 5870 6766
As % of all permanent IT jobs located in Yorkshire 97.74% 97.17% 97.83%
Number of salaries quoted 4320 4897 5621
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £55,500 £52,500 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Help Desk Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Yorkshire

Help Desk Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Yorkshire region.

Help Desk Support Salary Trend in Yorkshire

Help Desk Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Yorkshire region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +40 19 £22,000 +10.00% 2
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 20 January 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Help Desk Support in the job title.

1 31 (88.57%) Windows
2 26 (74.29%) Windows Server
2 26 (74.29%) Active Directory
3 21 (60.00%) MS Excel
4 20 (57.14%) SLA
5 18 (51.43%) MS Exchange
6 17 (48.57%) Time Management
7 11 (31.43%) Windows Server 2008
7 11 (31.43%) Microsoft
8 9 (25.71%) MS Office
9 8 (22.86%) LAN
9 8 (22.86%) WAN
10 6 (17.14%) Office 365
10 6 (17.14%) Windows Server 2012
11 5 (14.29%) Windows 8
11 5 (14.29%) Windows 7
11 5 (14.29%) Data Security
11 5 (14.29%) Wireless
11 5 (14.29%) DNS
11 5 (14.29%) Citrix
11 5 (14.29%) Terminal Services
11 5 (14.29%) Windows Server 2003
12 4 (11.43%) VoIP
12 4 (11.43%) ITIL
12 4 (11.43%) Degree
12 4 (11.43%) Remote Desktop
13 3 (8.57%) Windows 10
13 3 (8.57%) Windows Phone
13 3 (8.57%) ServiceNow
13 3 (8.57%) Apple iOS

Help Desk Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (51.43%) MS Exchange
2 1 (2.86%) Exchange Server 2013
2 1 (2.86%) SharePoint
2 1 (2.86%) SharePoint 2010
2 1 (2.86%) SharePoint 2013
2 1 (2.86%) Skype for Business
Applications
1 21 (60.00%) MS Excel
2 9 (25.71%) MS Office
Cloud Services
1 6 (17.14%) Office 365
2 1 (2.86%) Azure Active Directory
2 1 (2.86%) Microsoft Azure
Communications & Networking
1 8 (22.86%) LAN
1 8 (22.86%) WAN
2 5 (14.29%) DNS
2 5 (14.29%) Wireless
3 4 (11.43%) Remote Desktop
3 4 (11.43%) VoIP
4 3 (8.57%) TCP/IP
5 2 (5.71%) DHCP
6 1 (2.86%) Firewall
6 1 (2.86%) MPLS
6 1 (2.86%) VLAN
6 1 (2.86%) VPN
Database & Business Intelligence
1 1 (2.86%) SQL Server
General
1 1 (2.86%) Telecoms
Miscellaneous
1 3 (8.57%) Handset
2 2 (5.71%) Data Centre
2 2 (5.71%) NHS
3 1 (2.86%) CCTV
3 1 (2.86%) Computer Science
Operating Systems
1 31 (88.57%) Windows
2 26 (74.29%) Windows Server
3 11 (31.43%) Windows Server 2008
4 6 (17.14%) Windows Server 2012
5 5 (14.29%) Windows 7
5 5 (14.29%) Windows 8
5 5 (14.29%) Windows Server 2003
6 3 (8.57%) Android
6 3 (8.57%) Apple iOS
6 3 (8.57%) Windows 10
6 3 (8.57%) Windows Phone
7 1 (2.86%) Linux
7 1 (2.86%) Mac OS X
7 1 (2.86%) Red Hat Enterprise Linux
7 1 (2.86%) Windows XP
Processes & Methodologies
1 17 (48.57%) Time Management
2 5 (14.29%) Data Security
3 4 (11.43%) ITIL
4 2 (5.71%) Software Deployment
5 1 (2.86%) Migration
5 1 (2.86%) Network Monitoring
5 1 (2.86%) Stakeholder Management
Programming Languages
1 1 (2.86%) C#
1 1 (2.86%) PowerShell
1 1 (2.86%) VBScript
Qualifications
1 4 (11.43%) Degree
2 1 (2.86%) MCDST
2 1 (2.86%) MCITP
2 1 (2.86%) MCSA
2 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 20 (57.14%) SLA
System Software
1 26 (74.29%) Active Directory
2 5 (14.29%) Terminal Services
3 3 (8.57%) VMware Infrastructure
4 1 (2.86%) Hyper-V
4 1 (2.86%) Virtual Servers
Vendors
1 11 (31.43%) Microsoft
2 5 (14.29%) Citrix
3 3 (8.57%) Apple
3 3 (8.57%) Remedy
3 3 (8.57%) ServiceNow
3 3 (8.57%) VMware
4 1 (2.86%) Avaya
4 1 (2.86%) Cisco
4 1 (2.86%) Dell
4 1 (2.86%) Red Hat
Wetherby, West Yorkshire
Elliot
Salary: Up to £25,000 per annum plus bonus, pension, healthcare
Posted: Yesterday