The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 238 234 215
Rank change year-on-year
-4 -19
Permanent jobs requiring a Help Desk Support 22 9 16
As % of all permanent IT jobs located in Yorkshire 0.31% 0.15% 0.26%
As % of the Job Titles category 0.32% 0.15% 0.27%
Number of salaries quoted 20 9 14
Average salary £20,500 £20,000 £20,000
Average salary % change year-on-year
+2.50% -
90% offered a salary of more than £16,000 £16,900 £15,600
10% offered a salary of more than £25,350 £26,000 £27,100
UK excluding London average salary £21,500 £21,920 £20,500
% change year-on-year
-1.91% +6.92%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6827 5947 5940
As % of all permanent IT jobs located in Yorkshire 96.69% 95.90% 96.74%
Number of salaries quoted 5654 4674 4982
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £23,500 £24,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Yorkshire

Help Desk Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Yorkshire region.

Help Desk Support Salary Trend in Yorkshire

Help Desk Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Help Desk Support across the Yorkshire region over the 3 months to 24 December 2014.

Help Desk Support Salary Histogram in Yorkshire

Help Desk Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Yorkshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +10 12 £19,500 +14.70%
North Yorkshire +9 5 £21,000 -19.23%
South Yorkshire -16 4 £23,500 +36.23% 1
Help Desk Support
England

Help Desk Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 24 December 2014, IT jobs across the Yorkshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 18 (60.00%) Windows
2 16 (53.33%) Active Directory
3 12 (40.00%) MS Excel
3 12 (40.00%) Microsoft
4 8 (26.67%) SQL
4 8 (26.67%) ITIL
5 7 (23.33%) MS Office
5 7 (23.33%) VMware
6 6 (20.00%) A+ Certification
7 5 (16.67%) Degree
7 5 (16.67%) Time Management
7 5 (16.67%) VMware Infrastructure
7 5 (16.67%) Windows 7
8 4 (13.33%) MCP
8 4 (13.33%) UNIX
8 4 (13.33%) MCSE
8 4 (13.33%) MCSA
8 4 (13.33%) MS Exchange
8 4 (13.33%) TCP/IP
8 4 (13.33%) Dell
8 4 (13.33%) Microsoft Certification
8 4 (13.33%) Apple
8 4 (13.33%) Firewall
8 4 (13.33%) MCITP
8 4 (13.33%) Computer Science
8 4 (13.33%) Hyper-V
9 3 (10.00%) Crystal Reports
9 3 (10.00%) SAP
9 3 (10.00%) LAN
9 3 (10.00%) SLA

Help Desk Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 24 December 2014, IT jobs across the Yorkshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (13.33%) MS Exchange
2 1 (3.33%) IIS
Applications
1 12 (40.00%) MS Excel
2 7 (23.33%) MS Office
3 3 (10.00%) MS PowerPoint
Business Applications
1 3 (10.00%) SAP Business One
Communications & Networking
1 4 (13.33%) TCP/IP
1 4 (13.33%) Firewall
2 3 (10.00%) LAN
3 2 (6.67%) Wireless
3 2 (6.67%) PABX
4 1 (3.33%) VoIP
4 1 (3.33%) DHCP
4 1 (3.33%) DNS
Database & Business Intelligence
1 3 (10.00%) Crystal Reports
2 1 (3.33%) SQL Server 2000
2 1 (3.33%) SQL Server 2012
2 1 (3.33%) SQL Server
General
1 3 (10.00%) Telecoms
2 1 (3.33%) Advertising
Libraries, Frameworks & Software Standards
1 1 (3.33%) .NET
1 1 (3.33%) ASP.NET
Miscellaneous
1 4 (13.33%) Computer Science
2 2 (6.67%) Blackberry
2 2 (6.67%) Mathematics
3 1 (3.33%) NHS
Operating Systems
1 18 (60.00%) Windows
2 5 (16.67%) Windows 7
3 4 (13.33%) UNIX
4 2 (6.67%) Windows 2000
4 2 (6.67%) Windows XP
5 1 (3.33%) Windows Server 2003
5 1 (3.33%) Windows Vista
5 1 (3.33%) Windows Server 2008
5 1 (3.33%) Windows 8
Processes & Methodologies
1 8 (26.67%) ITIL
2 5 (16.67%) Time Management
3 1 (3.33%) Service Delivery
3 1 (3.33%) Logistics
Programming Languages
1 8 (26.67%) SQL
2 1 (3.33%) T-SQL
2 1 (3.33%) C#
Qualifications
1 6 (20.00%) A+ Certification
2 5 (16.67%) Degree
3 4 (13.33%) MCITP
3 4 (13.33%) MCP
3 4 (13.33%) MCSE
3 4 (13.33%) MCSA
3 4 (13.33%) Microsoft Certification
4 2 (6.67%) HNC
4 2 (6.67%) HND
4 2 (6.67%) Network+ Certification
5 1 (3.33%) ITIL Certification
Quality Assurance & Compliance
1 3 (10.00%) SLA
System Software
1 16 (53.33%) Active Directory
2 5 (16.67%) VMware Infrastructure
3 4 (13.33%) Hyper-V
Vendors
1 12 (40.00%) Microsoft
2 7 (23.33%) VMware
3 4 (13.33%) Dell
3 4 (13.33%) Apple
4 3 (10.00%) SAP
5 2 (6.67%) Citrix
Sheffield
Nigel Frank International Limited - Newcastle
Posted: 13 days ago