The statistics below represent IT jobs advertised across the Yorkshire region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 223 239 251
Rank change year-on-year
+16 +12
Permanent jobs requiring a Help Desk Support 17 18 23
As % of all permanent IT jobs located in Yorkshire 0.30% 0.27% 0.31%
As % of the Job Titles category 0.30% 0.28% 0.32%
Number of salaries quoted 16 16 23
Median salary £20,500 £19,250 £21,500
Median salary % change year-on-year
+6.49% -10.46%
90% offered a salary of more than £17,000 £17,500 £16,100
10% offered a salary of more than £22,000 £25,375 £24,000
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5596 6491 7145
As % of all permanent IT jobs located in Yorkshire 97.85% 97.45% 97.42%
Number of salaries quoted 4586 5284 5675
Median salary £40,000 £40,000 £36,000
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £60,000 £51,106 £57,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Yorkshire

Help Desk Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Yorkshire region.

Help Desk Support Salary Trend in Yorkshire

Help Desk Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Yorkshire region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +21 13 £20,500 +13.88% 1
North Yorkshire +7 3 £17,000 -29.16%
East Yorkshire - 1 - -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 September 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Help Desk Support in the job title.

1 20 (66.67%) Windows
2 19 (63.33%) Windows Server
3 16 (53.33%) MS Excel
4 13 (43.33%) Windows Server 2008
5 12 (40.00%) Microsoft
6 11 (36.67%) SLA
7 10 (33.33%) Active Directory
7 10 (33.33%) ITIL
7 10 (33.33%) Windows Server 2003
8 9 (30.00%) WAN
8 9 (30.00%) LAN
9 8 (26.67%) Windows Server 2012
9 8 (26.67%) Degree
10 7 (23.33%) ITIL Certification
10 7 (23.33%) MS Exchange
10 7 (23.33%) MCP
10 7 (23.33%) SQL
10 7 (23.33%) SQL Server
11 6 (20.00%) Time Management
12 5 (16.67%) Perfmon
12 5 (16.67%) SQL Server 2012
12 5 (16.67%) WebEx
12 5 (16.67%) SQL Server 2005
12 5 (16.67%) SQL Server 2008
12 5 (16.67%) MCSE
12 5 (16.67%) MCSA
12 5 (16.67%) MS Office
12 5 (16.67%) Windows XP
12 5 (16.67%) Citrix
12 5 (16.67%) Microsoft Certification

Help Desk Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (23.33%) MS Exchange
Applications
1 16 (53.33%) MS Excel
2 5 (16.67%) MS Office
Cloud Services
1 2 (6.67%) Office 365
Communications & Networking
1 9 (30.00%) LAN
1 9 (30.00%) WAN
2 5 (16.67%) WebEx
2 5 (16.67%) Wireless
3 4 (13.33%) TCP/IP
4 3 (10.00%) VoIP
5 2 (6.67%) DHCP
5 2 (6.67%) Firewall
5 2 (6.67%) Internet
5 2 (6.67%) Intranet
5 2 (6.67%) VLAN
5 2 (6.67%) VPN
6 1 (3.33%) DNS
6 1 (3.33%) Remote Desktop
Database & Business Intelligence
1 7 (23.33%) SQL Server
2 5 (16.67%) SQL Server 2000
2 5 (16.67%) SQL Server 2005
2 5 (16.67%) SQL Server 2008
2 5 (16.67%) SQL Server 2012
3 2 (6.67%) BusinessObjects
3 2 (6.67%) MySQL
Development Applications
1 2 (6.67%) JIRA
General
1 2 (6.67%) Telecoms
Miscellaneous
1 5 (16.67%) Replication
2 2 (6.67%) Blackberry
2 2 (6.67%) CCTV
2 2 (6.67%) Computer Science
3 1 (3.33%) Handset
3 1 (3.33%) Smartphone
Operating Systems
1 20 (66.67%) Windows
2 19 (63.33%) Windows Server
3 13 (43.33%) Windows Server 2008
4 10 (33.33%) Windows Server 2003
5 8 (26.67%) Windows Server 2012
6 5 (16.67%) Windows XP
7 2 (6.67%) Android
7 2 (6.67%) Apple iOS
7 2 (6.67%) Linux
7 2 (6.67%) Red Hat Enterprise Linux
7 2 (6.67%) Windows 7
8 1 (3.33%) Windows 10
8 1 (3.33%) Windows 8
8 1 (3.33%) Windows Phone
Processes & Methodologies
1 10 (33.33%) ITIL
2 6 (20.00%) Time Management
3 5 (16.67%) Data Security
4 4 (13.33%) Incident Management
4 4 (13.33%) Service Management
5 1 (3.33%) Business Intelligence
5 1 (3.33%) Mobile Device Management
Programming Languages
1 7 (23.33%) SQL
2 2 (6.67%) C#
2 2 (6.67%) PL/SQL
2 2 (6.67%) PowerShell
2 2 (6.67%) VBScript
Qualifications
1 8 (26.67%) Degree
2 7 (23.33%) ITIL Certification
2 7 (23.33%) MCP
3 5 (16.67%) MCSA
3 5 (16.67%) MCSE
3 5 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 11 (36.67%) SLA
System Software
1 10 (33.33%) Active Directory
2 5 (16.67%) Terminal Services
3 2 (6.67%) Virtual Servers
3 2 (6.67%) VMware Infrastructure
Systems Management
1 5 (16.67%) DameWare
1 5 (16.67%) Perfmon
Vendors
1 12 (40.00%) Microsoft
2 5 (16.67%) Citrix
2 5 (16.67%) Remedy
3 2 (6.67%) Cognos
3 2 (6.67%) IBM
3 2 (6.67%) Oracle
3 2 (6.67%) Red Hat
3 2 (6.67%) Sybase
3 2 (6.67%) VMware
4 1 (3.33%) Apple
4 1 (3.33%) Samsung
4 1 (3.33%) ServiceNow
Bradford, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £22000.00 per annum + Negotiable upon experience
Posted: 4 days ago