CICSO Lead Engineer - Permanent

• Resolve Level 2 and 3 Telephony / Videoconferencing Oriented Incidents
• Respond to specific hardware or application requests.
• Participate in Telephony / Videoconferencing Projects
• Assist the operations teams on an ad hoc basis.
• Ensure the MCO of the Telephony and Videoconferencing infrastructure.
• Management of local team and sharing of skills.

CISCO Lead Engineer

Duration: Permanent Role

Location: ONSITE (Portsmouth, Stevenage, and Newport)

• This is a on-site role based at Portsmouth, Stevenage, and Newport.
• Travel between the sites will be required.
• You will ideally have had previous experience as a communication Engineer

Salary: £45,000 - 55,000 per annum plus benefits, perks, and Healthcare options! Our client has an unlimited training budget for any external certifications you wish to achieve.

My client is a global IT consultancy who are currently looking for a seasoned CICSO Lead Engineer. This is a permanent position and represents a unique opportunity for someone to enhance their digital consulting career.

About the job you're considering

This is an on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer

Your role

• Resolve Level 2 and 3 Telephony / Videoconferencing Oriented Incidents
• Respond to specific hardware or application requests.
• Participate in Telephony / Videoconferencing Projects
• Assist the operations teams on an ad hoc basis.
• Ensure the MCO of the Telephony and Videoconferencing infrastructure.
• Management of local team and sharing of skills.

Your skills and experience

• Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...)
• Knowledge of VMware Suite and vSan
• Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems
• Good knowledge of SIP/H323 protocols and WAN/LAN and security as well as system administration and PC environment would be a plus.
• Team Management/ People Skills.

To apply please click the "Apply" button and follow the instructions.

For a further discussion, please contact James Money on (phone number removed)