Job Vacancy

Apprentice IT Support Technician

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Would you like to earn a salary whilst learning on the job and gaining a qualification? The candidate will be working on site as an IT support technician dealing with a wide range of IT issues, including but not limited to Windows devices, Chromebooks, iPads, Intune, Azure, AD, MDM, networking, firewalls and security.

Role

Your duties will include:

  • Learning to use the ticketing system
  • Actioning (under supervision) tickets.

Sample day might be:

  • Diagnosing why an interactive panel is not displaying the image on the laptop
  • Adding a new user to one or more of the systems
  • Removing some users from one or more of the systems
  • Investigate why a specific site is being blocked by the firewall
  • Deploy a piece of software
  • Fault find a PC
  • Tidy up a laptop trolley cables
  • List the old equipment waiting to be disposed of to send to the recycling company
  • Diagnose a fault with a device

Training

This training programme is completed via an Apprenticeship Standard at Level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification.

Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment.

Regular training contact will support the learner to develop the occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects.

The Apprenticeship Standard has three pathways to choose from:

Support Technician
Network Technician
Digital Communications Technician

Upon successful completion of the apprenticeship there is the possibility of a full time position covering 5 schools, 1 per day per week.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
IPS INTERNATIONAL LIMITED
Working Week
Monday to Friday - 8.00am - 4.00pm.
Expected Duration
18 Months
Positions Available
1
Closing Date
Monday, 1st July 2024
Start Date
Friday, 30th August 2024

Desired Skills

  • Communication skills
  • IT skills
  • Friendly
  • Willing to learn
  • Enthusiastic

Qualifications

  • Maths and English GCSE or equivalent, grade 4/C and above (Essential)

About the Employer

BODE COMMUNICATIONS LIMITED
We are passionate about technology and have helped a myriad of different types of client embrace the most suitable technology for them. We have grown ergonomically with the demands of our customers, always striving to give the best value for money. Unlike many companies we will commit resources to developing new technologies for our clients where they are going to be a benefit to the client. Often IT support companies will try to steer their customers down pre defined pathways because its easier for the supplier. That isn’t us. Our clients always come first in everything we do. We can provide both managed services as well as one off support for any establishment. We offer a FREE ICT consultation visit to review your ICT network. We assist our clients in producing a 5 year plan to maintain and upgrade their systems and services. With over 20 years experience we are well placed to look after your IT requirements. Our technical support packages have been designed to help establish close partnerships with our clients so that we can offer the best possible support. We can offer 2nd or 3rd line support for your establishment, providing the level of expertise to meet your needs. Please get in touch to discuss how we can help.
Company
BODE COMMUNICATIONS LIMITED
Location
The Business Terrace, King Street, Maidstone, Kent, England
Employment Type
Advanced Apprenticeship
Salary
£13,312.00
Posted
Apply Now
Apply Now
Company
BODE COMMUNICATIONS LIMITED
Location
The Business Terrace, King Street, Maidstone, Kent, England
Employment Type
Advanced Apprenticeship
Salary
£13,312.00
Posted