IT Field Technician

IT Field Technician- Guildford - £30,000 + Fuel expenses (Hybrid/Field)

Our client is seeking an IT field Technician to join their team, offering an excellent opportunity for professional growth and development within a dynamic company.

We are looking for someone who is highly motivated, confident, and enthusiastic about taking on new challenges. If you thrive in a collaborative environment and possess the required technical prowess, I encourage you to apply and be a part of this incredible opportunity!

Must be able to drive and have access to a vehicle - Site visits around the Guildford area.

Benefits include:

• Pension Scheme
• Mental Health Support
• 23 Days Holiday + Bank Holidays (Increasing every year to 25)
• Option to buy and sell up to 5 holidays
• Paid Qualifications/certifications
• Staff Discounts
• Sick Pay
• Discounts Football and Rugby Tickets
• Cash rewards
• Company socials

Key Responsibilities:

• Travel to local sites in the Guildford area
• Provide 1st and 2nd Line support for the user base, including troubleshooting software, hardware, and business applications.
• Provide 1st and 2nd Line support for IT systems used by users, addressing various IT problems.
• Continuously develop knowledge and skills, particularly in portal development, to prepare for future projects and progression opportunities
• Escalate issues to 3rd Line when required
• Work closely with the IT Team remotely to provide support

The ideal candidate will have/be able to:

• Previous Helpdesk/Field Support experience (Telephone/Email/Face-to-Face Support)
• Basic Networking Knowledge - LAN/WAN
• Strong customer/client service
• Proficient with Windows 10/11
• Hardware Setups - Laptops, PCs, Macs and Mobiles for End Users
• Office 365 applications experience
• Excellent communication skills and team player
• Be decisive and have the passion to problem-solve
• 2 years of relevant experience or technical support

URGENT ROLE - IMMEDIATE INTERVIEWS - FAST OFFERS

If you have experience in the above and you're interested in this amazing opportunity, please apply with your most up-to-date CV.

Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, IT Field, Field Engineer, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking, Routers, Firewalls, Troubleshooting.

BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.