Apprentice Administrator

The Apprenticeship Receptionist/Administrator will work in a busy GP practice and will be enrolled on the business administration apprenticeship level 3 with clinical coding, with PMA Ltd.

Role

  • The Apprentice will support the multi-disciplinary team, providing administrative support as required, in line with the needs of the organisation, accurately input clinical coding data on Emis and Docman into the patients record
  • Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed actions/tasks, forwarding to relevant clinical staff as needed
  • Inputting and extracting data as required to support practice reports
  • Scanning, Tagging, Filing, Summarising, Re-coding and storing Lloyd George records as required, and pairing notes with additional sets received
  • Registration of new patients, ensuring that they are within the practice boundary and that all registration details are completed.
  • Photocopying documentation as required
  • Actioning all incoming correspondence, emails, mail and tasks in a timely manner, including allocating tasks, arranging appointments, generating blood test forms, contacting consultants/hospitals, chasing results etc.
  • Scanning patient related documentation, attaching scanned documents to patients’ healthcare records, and delegating appropriate scanning to reception
  • Actioning shared care agreements by allocating them to the appropriate GP, scanning the document and coding it onto the system
  • Scanning, re-coding and sending reminder letters for diabetic eye screening
  • Inputting data into patients’ healthcare records as necessary.
  • Answering incoming telephone calls, transferring calls or dealing with the caller’s request appropriately
  • Using AccuRx to communicate with patients and allocating requests to the appropriate person
  • Carrying out system searches as requested
  • Maintaining a clean, tidy, effective working area at all times 
    Supporting all clinical staff with general administrative tasks as requested
  • Review and update the practice coding policy as required (in conjunction with the practice manager)
  • Partake in audit as directed by the practice manager
  • Support reception staff, providing cover during staff absences
  • Any other tasks that may be required to support the practice

Training

  • The successful apprentice will be enrolled on the Business Administrator Apprenticeship Level 3 with Clinical Coding embedded with PMA Ltd
  • The apprenticeship will be a work-based apprenticeship and the learner does not attend college but completes the apprenticeship whilst in the workplace
  • In-house and on the job training available with additional courses available through our ICS
  • Functional Skills in English and maths if required
  • Working within the Healthcare sector
  • Progression with qualifications
Apprenticeship Standard
Business administrator (level 3)
Training Provider
PMA LTD
Working Week
Monday - Friday between 09:00-18:30.
Expected Duration
20 Months
Positions Available
1
Closing Date
Saturday, 25th May 2024
Start Date
Saturday, 1st June 2024

Desired Skills

  • Communication skills
  • Team working
  • Patience

Qualifications

  • English GCSE or equivalent, grade Grade 4/C (Desired)
  • Maths GCSE or equivalent, grade Grade 4/C (Desired)

About the Employer

Bedworth Health Centre
Bedworth Health Centre is a large, 6 partner, training practice located in Bedworth town centre, serving over 21,000 patients in Bedworth and the surrounding area. The practice formed in 1955 and merged with a neighbouring practice in 2017. It has been located in this building since 1996. The building is shared with many community services, District Nurses, Dental and Phlebotomy to name but a few. Bedworth Health Centre is part of a Primary Care Network and hosts allied healthcare professionals such as clinical pharmacists, pharmacy technicians, a first contact practitioner, a midwife, a care co-ordinator and a social prescriber.
Company
Bedworth Health Centre
Location
THE HEALTH CENTRE, HIGH STREET, BEDWORTH, NUNEATON, England
Employment Type
Advanced Apprenticeship
Salary
£11,648.00
Posted
Company
Bedworth Health Centre
Location
THE HEALTH CENTRE, HIGH STREET, BEDWORTH, NUNEATON, England
Employment Type
Advanced Apprenticeship
Salary
£11,648.00
Posted