Senior admin

Job summary

We are looking for a competent part-time Senior Admin, ideally with a minimum experience of 1 year within NHS GP services or another similar role.

You will need to be able to work within a busy team environment but also to use your own initiative and work on your own when necessary.

You will ideally need a good working knowledge of NHS focused software, SystmOne. You will be dealing with patients and staff, as well as outside agencies, accessing the service both on the telephone and face to face at times, therefore you will need to have good communication skills.

Main duties of the job

These are some of the basic requirements for this position:

  • To have experience in Systm1
  • To cover reception when required
  • To be able to help with reports
  • Able to do Community referrals & Hospital referrals (eRS referral)
  • Dealing with New patient registrations
  • Inviting patients for their regular check up
  • Customer service Telephone manners
  • Able to deal with outside companies, i.e IT help desk, stock ordering etc
  • Assist management team
  • Assist with clerical duties such as filing, scanning and organizing documents - Mange office inventory
  • Assist with other administrative tasks as assigned

About us

This is a part-time position (hours to be confirmed). This is an excellent opportunity for an organized and detail-oriented individual to join our team. We offer a supportive work environment, and opportunities for growth within the surgery. The surgery has good transport links nearby.

To apply, please submit your resume on admin.brs@nhs.net

Job description

Job responsibilities

We are looking for a competent part-time Senior Admin, ideally with a minimum experience of 1 year within NHS GP services or another similar role. You will need to be able to work within a team environment but also to use your own initiative and work on your own when necessary.

You will ideally need a good working knowledge of NHS focused software, SystmOne. You will be dealing with patients and staff, as well as outside agencies, accessing the service both on the telephone and face to face at times, therefore you will need to have good communication skills.

Main duties of the job

  • To have experience in Systm1
  • To cover reception when required
  • To be able to help with reports
  • Able to do Community referrals &Hospital referrals (eRS referral)
  • Inviting patients for their regular check up
  • Customer service Telephone manners
  • Able to deal with outside companies, i.e IT help desk, stock ordering etc
  • Assist management team
  • Assist with clerical duties such as filing, scanning and organizing documents - Mange office inventory
  • Assist with other administrative tasks as assigned

Person Specification

Qualifications

Essential
  • - Systm1 trained
  • - Excellent communication skills,
  • - Strong organizational skills with the ability to multitask effectively
  • - Ability to maintain confidentiality of sensitive information
  • - Ability to deal with patient queries in an empathetic and sensitive manner.
  • - Ability to do community and hospital referrals (Ers)
Desirable
  • - Basic IT skills
  • - MS Office
  • - MS Excel

Experience

Essential
  • Minimum 1 year experience of working in a GP practice or a similar setup.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Boileau Road Surgery

Address

104 Boileau Road

London

W5 3AJ


Employer's website

https://www.boileauroadsurgery.nhs.uk/

Company
Boileau Road Surgery
Location
London, United Kingdom W5 3AJ
Employment Type
Permanent
Salary
Negotiable
Posted
Company
Boileau Road Surgery
Location
London, United Kingdom W5 3AJ
Employment Type
Permanent
Salary
Negotiable
Posted