Senior Administrator

Job description

Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

• Supervise a team of administrative staff including undertaking appraisals, supervision, training and development of band 3 and band 2 staff.
• Provide information and support to managers on the performance and conduct of members of staff and support with all informal and formal processes.
• Day to day management and maintenance of staff rota.
• Be responsible for organising and controlling own and others workload ensuring deadlines are observed and duties performed efficiently.
• Work with Line Manager to lead on the introduction and proactive management of any new processes and initiatives.
• Create statistical reports using Power BI.
• Deputise for the Line Manager when directed and required.
• To be responsible for dealing with telephone enquiries and other communications with a high degree of tact, diplomacy and confidentiality.
• Provide cover as directed by Line Manager for other members of the team in their absence and assist with their workloads as necessary.

Person Specification

Education/Qualifications

• Educated to GCE/GCSE (A - C grades, one of which must be English) or equivalent
• RSA/OCR stage III/NVQ Level 3 in Business Administration or equivalent
• Able to demonstrate and evidence continuous professional development
• High standard of written English

• Evidence of training in leadership and management skills

Experience

• Significant experience in senior/secretarial/administrative position
• Experience of staff supervision and management
• Demonstrate ability to contribute towards service improvement
• Demonstrate awareness of organisational policies and ability to translate into working practice
• Organising, attending and taking minutes/notes at senior level meetings

• Secretarial/Administrative experience in the NHS within clinical and/or corporate services
• Previous experience of NHS clinical and corporate governance processes and statutory frameworks

Skills & Abilities

• Excellent communication skills and ability to adopt appropriately both verbally and written including IT literacy (MS office and web-based)
• Excellent customer care skills
• Advanced standard or typing/audio skills
• Excellent organisational skills
• Ability to prioritise own workload, work to tight timescales and deal with interruptions
• Able to work with a high degree of flexibility
• Ability to work under occasional pressure/stress

• Good understanding of the NHS and the way it works
• Understanding of HR policies and procedures

Knowledge & Understanding

• Clear understanding of respect and confidentiality and be able to challenge unacceptable behaviour

Other

• May be required to travel and work between Trust sites
• Demonstrate knowledge of managing Health and Safety within your team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Cambridgeshire and Peterborough NHS Foundation Trust

Address

Union House

37 Union Lane

Cambridge

CB4 1PR

https://www.cpft.nhs.uk/