IT Manager

Are you passionate about providing top-notch IT solutions and services? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you!

We are seeking a talented and dedicated individual to join a growing organisation as an IT Manager. The scope of the role includes the managing and design, provisioning, and production monitoring and support of cloud environments provided to our internal and external clients.

Key responsibilities for the IT Manager:

• Leading a small team of experienced IT professionals
• Responding to IT support requests promptly and efficiently, meeting SLA timeframes
• Identifying operational efficiencies to streamline IT processes
• Providing service management support for internal service requests
• Ensuring customer needs are met and prioritized accordingly
• Managing and supplying internal IT services to our organization in Europe
• Collaborating with third parties to ensure application interface availability and stability
• Creating regular reports on performance against SLA/KPI and service improvement initiatives
• Documenting and improving IT processes, including the use of automated monitoring tools
• Line management responsibilities for direct reports, including supervision, task delegation, and performance management

Key skills for the IT Manager:

• Azure Security & Administration
• Expert User of MS Office products
• Active Directory
• Networking
• System Security
• Previous team / line management experience

To excel in this role as the IT Manager, you'll need to be highly organized, disciplined, and possess strong communication and problem-solving skills. If you're ready to take your IT management career to the next level, apply now as directed!