IT Engineer

Field Service Engineer - IT Hardware
We are currently seeking Field Service Engineers to join our team in various locations including Belfast, Essex, London, Greater Manchester, and Stoke. The ideal candidates will have a strong background in IT hardware support and possess the necessary skills to diagnose and repair technical issues on a variety of IT equipment.

Key Responsibilities:

• Travel to customer sites to provide IT support services for a range of IT equipment.
• Perform installations, troubleshooting, and repairs on PCs, laptops, tablets, printers, peripherals, and point of sales systems.
• Obtain and maintain vendor certifications as required.
• Follow documented procedures and provide feedback for continuous improvement.
• Adhere to safety and ESD precautions.
• Complete all relevant documentation in a timely manner.
• Participate in the on-call rota as needed.

Qualifications, Skills, and Experience:

• Experience with installing, troubleshooting, and fixing hardware devices.
• Ability to install and configure software.
• Hold relevant vendor certifications such as Dell, Lenovo, IBM, and HP
• Good understanding of hardware maintenance and break-fix
• Hold a full UK Driving Licence
• Essential to obtain/hold UK security clearances such as SC.

Essential Attributes:

• Quality focused with attention to detail.
• Capable of working independently and remotely.
• Results-oriented with a track record of success.
• Physical strength and dexterity to carry IT equipment.

Salary:

• Competitive salary range: £27,000 - £29,000
• 1 week in 4 on call (circa: £3,000 on top)
• 25 Days Holiday + Bank Holidays
• Pension plan: 5% Matched for 2 years, 7% Matched after
• Overtime pay: Time and a half (except Bank Holiday), Double Time on Bank Holiday
• Healthcare options: BUPA, Dental
• Company car and fuel card provided.
• Additional perks: Laptop, iPad Mini, Mobile Phone

How to Apply: Interested candidates are invited to apply here. We look forward to welcoming a new Engineer to our dynamic clients team!