Network Engineer
Job Title: Network Operations Engineer
Location: Edinburgh or Newcastle. Hybrid 3 days on site, 2 days remote
Reporting to: Network Infrastructure Manager
Job Purpose:
Our aim is to connect organizations to secure, scalable IT infrastructure and the UK's digital edge through a national network of data centers and cloud platforms. As a Network Operations Engineer, you'll play a crucial role in ensuring efficient and timely provisioning of infrastructure network services for our clients.
Key Responsibilities:
- Provide support to our core network across UK sites and international points of presence.
- Handle various networking tasks including daily network monitoring, cabling requirements, and provisioning additional network resources.
- Manage and maintain core and distribution network devices such as Cisco ASR routers.
- Implement solutions meeting the needs of our core network and customer solutions.
- Document changes and adhere to approval processes.
- Ensure consistency and standardization of all network projects.
- Perform scheduled core network maintenance tasks and internal network support.
- Conduct graphing, monitoring, and configuration backups for core network devices.
- Provide network support to different departments within the organization.
- Handle customer communications, including cases, phone, and email requests related to our core network and customer solutions.
- Manage network failures and coordinate escalations to management and third-party suppliers.
- Provide regular informational updates to Account Managers and Technical Teams regarding scheduled maintenance and improvements.
- Ensure advance notice is provided to clients for maintenance work in line with SLAs.
- Generate innovative solutions in work situations.
Additional Responsibilities:
- Flexibility to adjust responsibilities as required.
- Handle confidential information professionally.
- Adhere to organizational requirements regarding content and reporting lines.
Special Conditions:
- Some UK travel required.
- Some out-of-hours work required, including on-call and overtime paid by approval.
Person Specification:
Education & Qualifications:
- HND/BTEC or related IT, Computer Science, or equivalent qualification.
- CCNP certification or equivalent experience.
Experience:
- Experience in customer service.
- Working experience in Networking background.
- Strong experience with Cisco routing/switching/firewall equipment.
- Experience with routing protocols including MP-BGP & OSPFv2/v3.
- Experience with MPLS technologies.
- Experience with Cisco ASA and/or Fortinet firewalls.
- Experience with other network technologies.
Competencies & Skills:
- Understanding of OSI model and associated network service components.
- Knowledge of IPv4 & IPv6 addressing and sub-netting.
- Enthusiastic, driven, committed, and flexible approach to work.
- Solutions-driven with excellent problem-solving skills.
- Excellent written and spoken English.
- Team player with the ability to work independently.
- High degree of accuracy and attention to detail.
- Ability to work well under pressure and to deadlines.
- Familiarity with ITIL, project management frameworks, and network industry best practices.
- Company
- Concept Resourcing
- Location
- Edinburgh, City of Edinburgh, United Kingdom
Hybrid / WFH Options - Employment Type
- Contract
- Salary
- £350 - £400/day Inside IR35
- Posted
- Company
- Concept Resourcing
- Location
- Edinburgh, City of Edinburgh, United Kingdom
Hybrid / WFH Options - Employment Type
- Contract
- Salary
- £350 - £400/day Inside IR35
- Posted