Junior IT Support

Job Title: Junior IT Support

Location: Diss

Cooper Lomaz has partnered with a business based just outside of Diss to source a 1st Line IT Support to join their team. This is a full-time permanent role where you will be joining an established IT team to provide onsite support.

Role Overview:

You will be providing IT support relating to the company's software and you will be the first point of contact relating to all IT issues. The successful candidate will need to deliver outstanding customer service to their colleagues as these may not be technically minded.

Role Responsibilities:

• Be the first point of contact for all IT-related issues
• Provide IT support relating to the company's Software, Hardware and ERP system
• Assist the wider IT team in the support of the company's Infrastructure, Networks and Servers.
• Monitor IT systems and report any potential issues or faults that may arise

Required Skills:

• Clear and effective communication and customer service
• Experience working with ERPs or CRMs
• Desire and passion to build a career within IT.
• Experience working in a service desk or 1st line support role

Due to the location of this role, access to your vehicle where you can get to the office daily is required.

Want to know more about the role? APPLY TODAY!