International Logistics Freight Forwarding Administrator Apprentice

Are you ready to kick-start your journey into the world of Freight Forwarding? DSV are recruiting for a Freight Forwarder in Feltham. Join our dynamic team and embark on an exciting apprenticeship designed to shape you into a skilled and accomplished Freight Forwarder.
 
As an International Freight Forwarding Apprentice you'll delve deep into the core components of this thriving industry. Through our industry-recognised apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field.
 
Find below the tasks and responsibilities you’ll undertake to garner the expertise to seamlessly navigate the intricate landscape of Freight Forwarding.

Key Tasks:

• Mastering import/export processes and Cross Trade bookings
• Engaging in seamless communication with our extensive network and carrier partners across the globe
• Championing the meticulous checking and issuance of vital documentation including master bills, house bills of lading and ensuring compliance with import/export customs regulations
• Taking charge of monitoring international sea freight shipments from inception to delivery, ensuring precision and timely arrivals at designated destinations
• Maintaining real-time visibility on customer consignments, guaranteeing adherence to service level and operational protocols 

Duties / Responsibilities:

• Spearheading customer notifications and swiftly resolving challenges, exemplifying our commitment to great customer experiences
• Nurturing revenue streams in alignment with budgetary targets, handling quotations, invoicing, and supplier purchase orders with finesse
• Undertaking general administrative duties, supporting our processes that make it easy for our customers to do business with us 

What can we offer you?

• An opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries
• Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Logical
• Team working
• Initiative
• Patience
• Proficient in Microsoft Office
• Positive attitude
• Willingness to learn
• Punctual and reliable

• Maths and English GCSE or equivalent, grade 9-2 (Desired)