NEPTS Information Analyst (Fixed term until end of March 2025)

Job summary

EMAS is looking for a proactive analytical individual to support the Non-Emergency Patient Transport Service in undertaking analysis and performance reporting to support service improvement. Key skills include SQL, Power BI, Statistical Analysis and being able to present information in an easy to understand format - making recommendations as appropriate. The post will be part of a growing analytical, information and performance management with opportunities to work across the range of service areas the team support.

The post holder must be an expert in the collection, manipulation, analysis, interpretation, and presentation of information, contributing to the provision of timely and quality management of information to support cost-effective and responsive NEPTS services across the Trust.

The post holder will also be responsible for NEPTS SharePoint reporting, SQL extraction and power BI report creation.

This post is a fixed term position until the end of March 2025.

Main duties of the job

• To interrogate complex data sets to identify trends, exceptions, problems, good practice, and areas of concern for all levels of management, providing recommendations where appropriate;
• To deliver data and statistical analysis to meet operational management and performance management needs of the NEPTS, as for other services provided by the Trust as required.
• Ensure the timely collation, analysis and presentation of high-quality information.
• To lead on the reporting of key performance indicators (KPIs) and service standards and other information to support service improvement at corporate, areal and individual level. Including making recommendation for new/changing measures as required.

• To develop appropriate reporting solutions, undertake analysis and evaluation to support specific initiatives/projects implemented (including the creation and analysis of Power BI reports).

• Extract, manage and analyse complex datasets using spreadsheets, databases, and other software tools.

• To provide information and analytical support to the Trust in bidding for new NEPTS services.

• Be able extract data from SQL and have a sound understanding of the Cleric system.

About us

• To work as an effective and integral part of the Performance Information Team to ensure that reporting is consistent and accurate and is delivered within the agreed timescales and contribute to furthering the aims and objectives of the service.
• To ensure that all information produced is customer focused, timely, accurate and is user friendly. Providing high quality written analysis, with key points summarised concisely.
• Develop close working relationships with stakeholders, both internal and external to the Trust, to promote the importance and effective use of quality information.
• Undertake routine and ad hoc reporting and analysis of A&E data as required.
• Perform any duties as may be directed by the Information Manager/Head of Performance and Information appropriate to the post.

• Actively support the Trust policy and best practice in the area of Information Governance, Information Security and regularity compliance, with particular emphasis on the protection of sensitive customer / patient identifiable information. Relying on own knowledge or recognising the need for specialist support when necessary.
• To receive, provide and disseminate high quality management information both internally and externally to the Trust by agreed timescales. This may include written and verbal presentations as determined by the Information Team Manager.