Senior Programme Delivery Manager
Job summary
The Health Informatics team has specialist skills in delivering programmes of work that include providing secure environments for storing and accessing health and other sensitive data to support health and care delivery, research, and innovation. Within the team we have both an Operations and Technical function.
This role is part of the Programme Management Office (PMO) within the Operations function. The post holder will take responsibility for project managing multiple parallel projects within our portfolio, devising robust project plans with input from subject matter experts and ensuring their successful delivery throughout the project life cycle. They will drive working groups and meetings to facilitate identification of risks, interdependencies, and critical paths, and develop relevant mitigation plans alongside the PMO Lead. The post will also involve working to build strong and meaningful relationships with key external stakeholders and have the ability to recognise and work to address the articulated and unarticulated needs of stakeholders, taking a holistic perspective when approaching challenges and decision-making.
The post holder will work alongside the PMO Lead to implement continuous improvement processes within the PMO and will support more junior team members to develop within their roles, providing training, guidance and coaching as appropriate.
Main duties of the job
Given the range of our work, the post will involve working on a number of projects simultaneously, taking responsibility for delivery. The post-holder will:
Show adaptability to different types of work.
Take a flexible approach, recognising that projects, activities and tasks will be highly varied.
Demonstrate an aptitude for learning about new areas quickly.
Write reports to a high standard, adapted to communicate effectively for difference audiences.
Engage with project stakeholders and demonstrate an ability to build excellent working relationships.
Work closely with subject matter experts to establish robust delivery plans.
Take accountability for tracking progress throughout the project lifecycle.
Produce project initiation documents and project close reports, including identification of opportunities for learning and improvement.
Lead working groups and meetings to track progress, facilitate identification of interdependencies and risks, developing relevant mitigation plans alongside the PMO Lead.
Work to build strong and meaningful relationships with key external stakeholders.
Recognise and work to address the articulated and unarticulated needs of stakeholders.
Produce regular project updates for internal, regional, and national/funder reports.
Effective communication of project progress during meetings and across the organisation.
About us
Health Innovation East helps the best innovations in health and care reach the people, places and problems where they bring most benefit.
We are a team of clinicians, data scientists, life sciences industry experts and skilled programme leaders passionate about helping the best innovations in health and care reach the people, places and problems where they bring most benefit. Whether working with global companies, pioneering start-ups, leading universities or regional health providers, we never lose sight of the patients and communities we serve.
As the regional innovation arm of the NHS our collective skill set is valued by the NHS and industry to implement the advances being made across health and care.
https://www.easternHealth Innovation East.org/
Health Innovation East is fully committed to being an inclusive employer, affording equity of opportunity and welcoming applicants from broad and diverse backgrounds.
Our values focus on providing trusted expertise, being inclusive, kind and collaborative in all our working relationships and implementing innovations that truly matter to our communities and partners.
As part of the benefits package, employees receive:
27 days of annual leave plus bank holidays (pro rata),
a company pension (employer contribution up to 10% of annual salary),
life insurance (on completion of a probationary period),
cycle to work scheme
externally provided well-being programme
Job description
Job responsibilities
Key responsibilities Management of a portfolio of projects
Take responsibility for project managing multiple parallel projects within our portfolio, working directly with subject matter leads to ensure successful delivery of project milestones.
Work closely with subject matter experts to establish robust delivery plans.
Take accountability for tracking progress throughout the project lifecycle.
Produce project initiation documents and project close reports, including identification of opportunities for learning and improvement.
Lead working groups and meetings to track progress, facilitate identification of interdependencies and risks, developing relevant mitigation plans alongside the PMO Lead.
Work to build strong and meaningful relationships with key external stakeholders.
Recognise and work to address the articulated and unarticulated needs of stakeholders.
Produce regular project updates for internal, regional, and national/funder reports.
Effective communication of project progress during meetings and across the organisation.
Supporting the team
Train new team members during the onboarding process.
Support more junior team members to develop within their roles, providing training, guidance and coaching as appropriate.
Work alongside the PMO Lead to implement continuous improvement within the PMO, which could include devising or adopting new tools or operational processes to enhance efficiency.
Resolve problems for more junior team member as they arise, escalating when necessary.
Corporate and personal responsibilities
Promote equal opportunities and affirm that staff, colleagues, patients, and others who encounter Health Innovation East are afforded equality of access, experience and outcomes.
Observe Health Innovation Easts equity, diversity and inclusion pledges in every aspect of your work, avoiding any behaviour which discriminates against colleagues, potential employees, patients, or partners on any grounds.
Uphold and promote the organisations values.
Work flexibly and collaboratively with others to achieve the organisations goals and support its values.
Support the organisation in creating an environment that values risk management and promotes the highest standards of health and safety for Health Innovation Easts employees, supported by policies and procedures as appropriate.
Ensure up to date knowledge is maintained and comply with current data protection laws and company data protection and confidentiality policies and procedures.
Ensure that we only operate within our remit of not offering clinical advice.
Adhere to all company policies and procedures and any applicable legislation.
Person Specification
Qualifications
- Educated to degree-level (any discipline), or with equivalent professional experience relating to programme management in a healthcare or research setting
- Formal project management qualification (e.g Agile, PRINCE2, Managing Successful Programmes).
Experience
- Understanding of the NHS and/or health research landscape, ideally within the East of England
- Experience of delivering highly complex projects within a healthcare innovation and/or research setting.
- Experience of developing excellent relationships with multiple stakeholders at all levels.
- Some Knowledge of information governance requirements for use of sensitive data, ideally within a research setting.
- Experience of supporting and training others through a variety of methods
Skills
- Ability to work with multiple stakeholders to drive forward the delivery of complex projects at pace.
- Confident in providing structure and plans within sometimes ambiguous environments.
- Excellent written and verbal communication skills, able to adapt tone for different stakeholders.
- Ability to take data and present it in a way that appeals to various audiences, through presentations and reports.
- Strong organisational skills, able to multitask and prioritise work with competing pressures.
- Keen accuracy and attention to detail.
- Enjoys working in a small team, picking up tasks from colleagues as required to support each others workload, re-prioritising as needed to collectively deliver project responsibilities.
- Microsoft Office 365 (Outlook, Word, Excel, PowerPoint) with ability to learn additional project management software (such as Jira).
- Existing use of a Project management software such as Jira.
Employer details
Employer name
Eastern Academic Health Science Network
Address
Unit C Magog Court
Shelford Bottom
Cambridge
CB22 3AD
https://www.eahsn.org/
- Company
- Eastern Academic Health Science Network
- Location
- Cambridge, United Kingdom CB22 3AD
- Employment Type
- Permanent
- Salary
- £49645.00 - £56796.00 a year
- Posted
- Company
- Eastern Academic Health Science Network
- Location
- Cambridge, United Kingdom CB22 3AD
- Employment Type
- Permanent
- Salary
- £49645.00 - £56796.00 a year
- Posted