Head of Applications Solutions

Head of Applications Solutions

Salary: £95,000 - £100,000 + £8,000 car allowance, private Health Care, car allowance, 20% AIP

Location: Flexible

The role:

You will be responsible for leading an international team orchestrating the management and increasingly efficient delivery of the required services for the clients core applications globally. You will also direct development work. Maintenance of innovative thinking and practices will be as critical as the stability of the production solutions and on time, cost effective delivery of funded change.

Within both dimensions of your work, you will be looking to exploit synergies and alignment specifically with regards to disentangling the BAU/Run elements from the Change projects more distinctly, with sharpened focus on time recording to assist with benchmarking and effective tracking of delivery and performance improvements, thus improving the accuracy of our estimating and costing model. Creating unity across the teams with your strong focus on our people and their engagement.

• Responsible for the management of the IT Delivery teams and 3rd party suppliers supporting and maintaining all core applications globally. The role will be focussed on delivering service against agreed targets. Delivering as effectively as possible will involve you looking to automate delivery where appropriate, sharing knowledge and utilising best practice and solutions across the client, through building teamwork and collaboration across the delivery functions in all regions:

• Supporting the business in accordance with technical standards defined by the Strategy & Architecture and Chief Data Officer's teams,
• Initiating, coordinating, and enforcing systems, policies, and procedures.
• Understand the demand pipeline and associated funding to sufficiently manage appropriate and timely recruitment.
• Ensuring an appropriate and timely response to service delivery concerns and challenges.
• Managing escalations from sectors & business units on projects and business as usual
• Co-ordinating communication with all areas of the business.
• Sponsor and own significant projects throughout the IT function.
• Responsible for ensuring security is maintained and all IT related security requirements are responded to within defined targets.
• Effective staff results by communicating job expectations; and providing effecting leadership, challenge and developmental support.

• You will lead the dialogue and activity in support of the leadership and management of the IT Delivery teams and 3rd party suppliers providing leadership, direction and oversight of all development work to ensure the cost effective and timely delivery. Establishing, over time and in partnership with the Strategy & Architecture and Chief Data Officer function, new and improved ways of facilitating a more dynamic way to share data and information.

Who we're looking for:

An ideal leader of this department will:

• Be able to develop a clear vision and executable plans, in the context of the IT strategy and aligned to the group corporate strategy.
• Be a clear communicator and adept at influencing, building trust and credibility through behaviour and in meeting your commitments.
• Be bold and indulge the empowerment that comes with this leadership role, learning overtly and with courage as a role model to demonstrate the value, to an individual and the organisation, of embracing change.
• Strong people leadership through effective and timely communication, support and challenge to energise and align people to deliver outstanding performance.
• Demonstrate high levels of curiosity and empathy to lead the team through evolutions and revolutions in thinking.
• Build strong working relationships with peers and role model collaboration and shared ownership across Business Units.
• Be operationally engaged, to drive rigour and the continued enhancement of colleagues' experience of IT and the capabilities it enables.
• Possess a passion for building engaging, respectful and diverse workplace cultures.

Person Specification

Qualification and Experience:

• Experienced communicator at all levels of the organisation with high levels of written and verbal skills
• At least 15 years of management experience working with IT professionals and a diverse group of stakeholders.
• Strong leadership skills backed by a drive for accuracy and outcomes that add value.
• Understanding of complex information and requirements backed by excellent analytical and problem-solving skills.
• Confidence in decision-making aligned with a good team-playing mentality.
• An ability to work to make sound decisions whilst working to tight deadlines and within constraints.
• Strong financial management.

Travel Requirements

• Travel will be required with some overnight stays away from home.

Security Criteria Required

• SC clearable

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