Deputy COO/ Associate Director of Operations

Job description

Job responsibilities

The Deputy COO/ Associate Director of Operations is a key senior management and Senior leadership position with the responsibility and accountability to manage, develop, direct and lead service improvement and performance strategies and policies to ensure delivery of high quality, safe and efficient and effective patient care for Manchester and the wider Trust.

The role will work alongside the Associate Medical Director and the Associate Director of Nursing and Quality as part of the triumvirate leadership team for the defined Manchester Care Group. They will also lead the joint partnership agreement collectively with Manchester Local Authority around the delivery of the Section 75 contract.

This role has additional responsibilities deputising for the Chief Operating Officer and will take a corporate lead improving planned care and patient access across the Trust, to deliver improvement of all local and national planned care KPIs.

Ensure that the Organisational vision, strategic aims and objectives, values and culture of the Trust are actively promoted, and provide clear leadership and be a role model for their delivery.

Provide senior operational leadership and management to the designated Manchester Care Group as part of the collective leadership team on behalf of the Chief Operating Officer ensuring high quality delivery of all operational services.

Responsible for ensuring appropriate governance arrangements are in place, including risk management, health and safety, emergency planning (inc. business continuity) and Information Governance that support the organisational approach to governance and are in line with the Trusts risk management framework.

Ensure governance arrangements are maintained and tested to provide assurance that quality standards and outcomes are delivered for patients and their carers and that staff are supported in a safe environment.

Person Specification

Education

• oEducated to master's level or equivalent experience or learning.
• oEvidence of CPD
• oRecognised management qualification

• oA relevant health or social care qualification at degree level.

Experience

• oSignificant track record of employment at a senior level delivering high quality standards of performance to achieve national and local targets within a complex healthcare setting
• oEvidence of leading service change with colleagues.
• oSignificant experience of setting, monitoring and evaluating standards of care
• oExperience of workforce redesign
• oExperience of business planning and service change in complex organisations.
• oExperience of working in partnership with other organisations and senior director level officers to deliver services.
• oExperience working in a triumvirate structure
• oExperience of working in partnership with other organisations to deliver services with a wide range of stakeholder working partnerships.
• oExperience of managing financial resources at a senior level
• oExperienced appraiser and supervisor of staff.
• oExperience of delivery of integrated social care services

• oConsiderable recent experience in operational leadership roles in mental health or social care.

Knowledge

• oHave an up to date knowledge of current health agenda locally and nationally
• oAn understanding of the role and contribution to the overall Trust agenda
• oSound Knowledge of clinical governance and effective systems of assurance and risk management.
• oComprehensive understanding of section 75 and social care agenda.
• oKnowledge and/or experience of policy development for health and social care at a national level.

Skills

• oHighly motivated individual with strong personal integrity
• oGood organisational skills
• oGood team leadership skills
• oAbility to communicate with staff at all levels with colleagues within and external to the organisation
• Ability to listen, analyse problems and seek solutions.
• oDemonstrate a leadership style which supports the development of positive relationships and effective team work.
• oClear commitment to delivering quality user focused services.
• oResilient and able to perform effectively in pressurized environment
• oAbility and commitment to work as part of a corporate team.
• oUnderstand other functions e.g Finance and HR.
• oInclusive and compassionate leadership and management style.
• oAbility to analyse complex issues and identify potential solutions
• oEffective motivator with strong influencing skills and personal credibility.
• oHighly developed communication skills
• oAbility and commitment to work as part of a collective leadership and corporate team.
• oProven skills in the development of alliances and partnership.

• oAbility to address difficult situations and problems including those relating to individual colleagues, by using effective problem solving techniques.
• oDemonstrates a drive and passion to deliver to a standard of excellence adopting a continuous learning approach.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

The Curve/ Laureate house

Manchester

M25 3BL

https://www.gmmh.nhs.uk/