Director of Performance and Information

Job description

Job responsibilities

Driving High Quality and Sustainable Outcomes

The Director of Performance and Information will lead on the identification of any performance risks or issues and work with the Clinical Group Chief Executives to develop impactful solutions.

The post holder will lead the direction and oversight of performance and assurance at an aggregate level across the Trust meets its statutory responsibilities and that any performance risks are identified in a timely manner.

They will also lead on the design, development and deployment of the appropriate reporting and monitoring mechanisms to the Trusts and Clinical Groups Boards.

The post holder will work at the heart of a complex set of accountabilities and relationships.

They will be expected to develop strong collaborative relationships both internally with the Clinical Groups and externally with the ICB and APC and neighbouring providers whilst maintaining an objective and constructive view of performance and elective recovery issues.

Build a robust and productive relationship with the ICB and APC in order to lead on the delivering the performance and elective recovery agenda for South East London.

Planning and Organisation

The post holder will:

Lead on the future design, development and implementation of the Trusts performance management framework, ensuring that it operates efficiently and effectively and provides the necessary assurance to the Trusts Board and Clinical Group Chief Executives.

Develop the system and lead on the Trusts approach for capacity and demand modelling to support future planning and to monitor demand changes.

Lead as the local expert on the performance management of healthcare services; integrating systems and managing effective working relationships with the appropriate stakeholders.

Represent the Trust in sensitive and political situations, delivering difficult messages where required to senior teams and external organisations.

Lead on designing and developing the operational data analysis vision and capability for the organisation

Be the operational lead on behalf of the COO for internal business planning and the NHS national operational planning round

Information Services

Lead the strategic design and development of an expert information service that supports a timely and accurate evidence based approach to decision making and performance management to support the business of the Trust.

To work with the Clinical Groups to identify key information needed to drive the service improvement agenda and feed into improvement plans to ensure the Trust improve performance against KPIs.

To ensure that all Business Intelligence reports and interactive dashboards are fit for purpose and that they highlight the performance against targets, trajectories and plans and can be used to develop policy and promote service improvement

Work with the Clinical Groups and services (corporate and clinical) to develop a strategic vision for the future which will underpin the Trusts vision of being a data driven organisation.

Lead on data and analytics development following the Epic programme, ensuring that the Trusts operational information needs are clearly defined and delivered against.

To lead on the provision of the analytics required for Trust strategic plans by developing and implementing activity, data and income models, which allow the Trust to forecast future demand levels, and the resources needed to meet these activity levels.

Lead data quality improvement across the organisation.

Contracting

The post-holder will:

Co-ordinate the contribution of clinical services to the Trusts contracts including negotiation of activity plans, funding levels, service developments, counting and coding changes, quality targets/penalties/incentives, information schedules and all contractual terms and conditions.

Ensure systems are in place for agreeing and monitoring CQUIN targets.

Co-ordinate the agreement of the contract quality schedule. Ensuring that each item has an agreed lead manager and reporting mechanism.

Represent the Trust at commissioning meetings and act on behalf of the Trust in agreeing service level agreements and contractual terms

Develop excellent relationships with the main commissioning team.

Liaise with locality/specialty/specialist commissioners as required

Brief commissioners on monthly contractual performance and co- ordinate the provision of action plans where required.

Work closely with the Financial Planning and the Information Team to ensure a co-ordinated response and consistent approach to the management of the contract.

Brief on and escalate issues to the Chief Operating Officer and Chief Financial Officer and Clinical Group Chief Executives as appropriate.

Ensure adequate support is in place to facilitate the negotiation and management of specialist and community and children's contracts where appropriate.

Ensure that the Operational Guidance, commissioning intentions, and other key documents are reviewed and contractual implications are considered and integrated into the business planning process

Together with Finance, Strategy and Workforce lead on the central administration, coordination and oversight of the Trusts business and operational planning process.

Person Specification

Qualifications/Education

• Master degree level qualification or equivalent knowledge and experience
• Recognised Management Qualification
• Evidence of continuous professional development

• Relevant postgraduate qualification in health service management
• Prince II or equivalent project management

Experience

• Experience/Evidence of delivering against operation requirements
• Experience of leadership for reporting functionality and operational data
• Experience/Evidence of identifying performance risks
• Experience/Evidence of providing assurance to Trust's Board and Clinical Group Chief Executives
• Experience/knowledge of the NHS national operational planning round
• Experience of leading on the provision of the analytics required for Trust strategic plans by developing and implementing activity, data and income models, which allow the Trust to forecast future demand levels

• Experience of working in partnership with other organisations to achieve shared goals

Skills/Ability

• Ability to understand national and London-wide reporting requirements
• Analysis, interpretation and presentation of complex information
• Influencing clinicians and managers for service improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

GSTT

London

SE1 7EH

https://www.guysandstthomas.nhs.uk/careers/careers.aspx