Kia Genius Apprenticeship - St Stephens
The Kia Academy offers a bespoke apprenticeship programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information.
Role
- Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience at every point of contact
- Listening to customers to understand their needs, questions and aspirations, creating a non-pressurised sales environment.
- Advising customers on electric car ownership including EV Grants
Recognising and Dealing with any customer queries or issues that may arise - Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way
Training
Customer Service Specialist Level 3
- Sales Qualification (City and Guilds Level 2 Certificates in principles of sales)
- Emergency first aid at work
- Understanding electric vehicles
- Advanced electrification
- Kia Product Knowledge
- Delivery method and location of training to be confirmed
- A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
- By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership
- Apprenticeship Standard
- Customer service specialist (level 3)
- Training Provider
- SKILLNET LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays TBC.
- Expected Duration
- 15 Months
- Positions Available
- 1
- Closing Date
- Thursday, 30th May 2024
- Start Date
- Saturday, 1st June 2024
Desired Skills
- No skills required
- Full training will be provided
Qualifications
- English and maths GCSE or equivalent, grade Grade 4/C or above (Essential)
About the Employer
HAWKINS MOTORS LIMITED
Hawkins Motor Group are Cornwall’s longest established family owned car dealership group and since 1933 have been delivering unbeatable value and outstanding customer service. It is our aim to make every aspect of buying and servicing a vehicle easy and our friendly and knowledgeable staff are here to ensure this. We are franchised dealers for new cars and commercial vehicles from six major manufacturers: Hyundai, Peugeot, Citroën, KIA, MG and Nissan. We have a large group stock of used cars and commercial vehicles at our dealerships located at St Stephen, St Austell, Blackwater, Truro, Penryn, Hayle and Launceston. In addition we operate two Mitsubishi Authorised Service Centres at St Stephen and Penryn.
- Company
- HAWKINS MOTORS LIMITED
- Location
- 1 Terras Road, St. Stephen, St. Austell, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,312.00
- Posted
- Company
- HAWKINS MOTORS LIMITED
- Location
- 1 Terras Road, St. Stephen, St. Austell, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,312.00
- Posted