Apprentice IT Technician

ITWiser are looking for a keen and ambitious IT apprentice to join the team. The ideal person will be answering client calls and helping to resolve issues with client systems.

Role

ITWiser are looking for a keen and ambitious IT apprentice to join the team. The ideal person will be answering client calls and helping to resolve issues with client systems. Training will be provided as well as access to a variety of different systems to learn.

Daily routines will be allocated which include tasks like checking backups and antivirus are up to date. You will learn to use and be required to use a ticketing timesheet system to keep a log of issues. This apprenticeship provides an excellent opportunity to break into IT and Cyber Security, as you will gain experience with a variety of IT systems such as servers, desktops, routers and learning how to secure and support them.

As you progress you will be given more responsibilities and roles within the team to grow your skill set in this growing area of business. You may be required to visit client sites from time to time so should have your own transport and full UK driving license.

Training

  • Training will be delivered once a week via day release at Shipley College on a Wednesday.
  • This apprenticeship will give you a Level 3 Information Communication Technician and you will also study Level 2 Functional Skills in maths and English, if applicable.
  • After your apprenticeship, you may be able to study a course at college or university, such as a Network Engineer Higher Apprenticeship. Alternatively, you can use the skills and experience you have gained to progress further in your career.
Apprenticeship Standard
Information communications technician (level 3)
Training Provider
SHIPLEY COLLEGE
Working Week
Monday to Friday, day release on Wednesday. Please discuss working hours at interview.
Expected Duration
18 Months
Positions Available
1
Closing Date
Tuesday, 14th May 2024
Start Date
Monday, 20th May 2024

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

Qualifications

  • Maths GCSE or equivalent, grade 4 (Desired)
  • English GCSE or equivalent, grade 4 (Desired)

About the Employer

IT Wiser
ITWiser provide an array of managed IT services to all types of business. Our detailed service portfolio enables us to be a Managed Service Provider (MSP), a Value Added Reseller (VAR) and an IT Solutions Provider. Many small to medium sized businesses can make considerable savings by using our managed IT services.Our approach is proactive – often spotting issues before the client is even aware of them.
Company
IT Wiser
Location
34 Bradford Chamber Business Park, New Lane, Bradford, United Kingdom, England
Employment Type
Advanced Apprenticeship
Salary
£14,500.00
Posted
Company
IT Wiser
Location
34 Bradford Chamber Business Park, New Lane, Bradford, United Kingdom, England
Employment Type
Advanced Apprenticeship
Salary
£14,500.00
Posted