Application Support Team Leader - £48K

Application Support Team Leader- Up to £48,000 (DOE)

Location: Bury St Edmunds (onsite)

We have partnered with a bespoke Software company, looking for an experienced Senior Application Support Engineer or Team Experience Team Leader to join their team in a team lead position.

You will be responsible for leasing, mentoring & coaching 1st to 3rd line Application Engineers to ensure smooth running of day-to-day operations.

You must come from a customer focused background with an interest in Technical or Application Support.

Required:

• Customer Service experience (3 years)
• Ticketing systems- ServiceNow/CRM/ZenDesk
• MS Office- Windows/Exchange/O365
• Service Desk Experience- providing support

This would be a great position for someone early in their managerial career, who has experience providing hands-on support and mentoring a small team.

If you are interested, please apply now to share your CV across.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.