3rd Line Engineer

3rd Line Engineer required in Teddington - 5 days on site, up to £48k

Are you an experienced 3rd Line Engineer seeking an excellent opportunity for an outstanding luxury company?

Key Responsibilities
* Provide a high level of technical support and assistance to all colleagues, and guests
when required;
* Troubleshoot system and network problems by diagnosing and solving faults;
* Liaise with external support providers to ensure complex faults are resolved effectively;
* Build, configure, and setup all computers for staff.;
* Perform new user on boarding tasks, and system inductions;
* Configure, support and troubleshoot servers, printers, mobile and desk phones;
* Ensure Active Directory, Security Groups, and User Permissions are accurately up to
date;
* Support the Executive Team with projects, ensuring timelines are adhered to;
* Assist the Hotel and third parties, in delivering and implementing new services;
* Responsible for ensuring all technical documentation is kept up to date and ensuring all
IT policies are properly followed;
* Maintain inventory records of all Hotel IT equipment;
* Attend daily, and management meetings when required, to provide business updates;
* Maintain and review all compliance requirements around Cyber security and GDPR.

CUSTOMER SERVICE
* Deliver friendly, efficient customer service to all our guests;
* Promote a helpful and professional image to guests;
* Listen and notice all guest feedback and deal without delay;

Apply today!