IT Applications Technical Lead

Kent Fire and Rescue Service (KFRS) has an exciting opportunity available for an IT Applications Technical Lead to join our team in Maidstone. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £47,076 - £52,397 per annum.

Being a part of Kent Fire and Rescue Service

Everyone is unique. Everyone has value. Everyone helps to make Kent Fire and Rescue Service a great place to work. We are one team. Together with our customers, we are creating a safer future for Kent and Medway.

About the role:

As an IT Applications Technical Lead, you’ll be a valued member of a small team with the responsibility of maintaining and supporting a suite of related business applications that includes our Finance, HR/Payroll and LMS applications.

Benefits 

• Membership of the Local Government Pension Scheme? 
• Generous annual leave entitlement? 
• Blue Light Card discount scheme? 
• A range of family friendly policies including promoting work-life balance? 
• Access to health and wellbeing services and advice? 
• Access to LinkedIn Learning online training??  

What you'll do:

• Provide 3rd line support for specific business applications to internal colleagues helping to resolve incidents that 2nd line are unable to or do not support
• Direct a team of passionate and knowledgeable professionals, ensuring effective resource allocation and performance management across a broad spectrum of projects
• Oversee the day-to-day support and maintenance of business-critical applications ensuring high levels of availability, reliability and performance
• Build and maintain strong relationships with internal customers, suppliers and other IT teams to facilitate effective communication and collaboration
• Work with the Applications Manager in the development of the business plan in line with business requirements and the IT Service Plan
• Proactively monitor product roadmaps, identifying functionality that would benefit the Service and recommend timeframes for upgrading
• Ensure transition of knowledge to enhance the teams’ technical abilities and increase their first time fix rates.

What you'll bring:

• Experience of supporting HR, Payroll and Finance applications
• Skills and experience in trouble shooting business applications
• Relevant practical experience within a similar work environment
• Experience of working directly with customers and stakeholders to improve services
• Confidence to be able to influence and support improvements to both internal and external services
• Ability to work on own initiative

Closing date: 17th June 2024

Interviews will take place on 3rd July or 4th July 2024,

If you feel have the skills and experience to become our IT Applications Technical Lead please click ‘apply’ today, we’d love to hear from you!

Inclusion is at the heart of everything we do. We know that great minds don’t think alike, so we rely on diverse thoughts, feelings, beliefs, and backgrounds to create the best working environment that we can possibly offer.

Kent Fire and Rescue Service, its employees, and volunteers are committed to safeguarding, protecting, and supporting children, young people, and adults at risk. As part of our safer recruitment process, we will undertake pre-employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check. Enhanced DBS check with barred lists are carried out for roles with direct and unsupervised access to children, young people, and adults at risk. Risk assessments will be undertaken on any disclosures identified as part of the pre-employment checks.

As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity, and Inclusion and how this fits in with their everyday work.