Junior IT Support Engineer

What You'll Do:

• Serve as a hero to our team by swiftly troubleshooting hardware, software, and network issues.
• Shine as a tech onboarding pro, setting up new employees' workstations and ensuring a seamless transition into their roles.
• Maintain a secure and efficient IT environment, safeguarding our data and ensuring smooth system operations.
• Embark on an exhilarating journey into the world of blockchain! This role provides a unique opportunity to gain hands-on experience in this revolutionary industry.
• Collaborate closely with the IT team to optimize processes and enhance efficiency.
• Leverage your expertise in administering cloud-based solutions such as Google Workspace, Atlassian products (Jira, Confluence, etc.), Okta, Jamf, and Slack.

You're a Great Fit If You:

• Hold a degree in Computer Science, Information Technology, or a related field, or possess substantial experience that demonstrates your expertise.
• Possess a deep understanding of computer hardware, operating systems, and software applications.
• Navigate networks with ease, boasting a solid grasp of networking concepts and protocols.
• Prioritize security and adhere to IT security best practices.
• Excel in problem-solving, with a talent for diagnosing and resolving technical issues.
• Communicate clearly and effectively, both verbally and in writing.
• Thrive in a collaborative, fast-paced environment where you can excel independently and as part of a team.
• Demonstrate a strong desire to learn and grow within the crypto industry.
• Earn bonus points for previous IT support experience or relevant internships!

Compensation & Perks:

• Full-time salary based on experience, complemented by meaningful equity in our industry-leading company.
• Enjoy the flexibility of a hybrid model, with opportunities to work from home and our office in Central London (SoHo).
• Benefit from our Work from Anywhere Policy, with up to 20 days to work remotely.
• Access ClassPass and budgets for learning and professional development.
• Take advantage of our unlimited vacation policy, allowing you to work hard and take time off when needed.
• Receive top-notch Apple equipment to support your work.
• Seize the opportunity to play a key role and build your career at a rapidly expanding, global technology company in an emerging field.
• Experience our flexible work culture, designed to empower and support your success.

Join us on this exciting journey as we revolutionize the blockchain industry and make a lasting impact on the world. Apply now to become a vital part of our client's innovative team!