Junior Technical Specialist Apprenticeship
Role
During your apprenticeship, you will:
- Understand and have exposure; to all the components that make up an enterprise level cloud deployment.
- Learn all the proactive activities required to ensure key business systems and services are running optimally, preventing, or reducing the likelihood of, service impacting events.
- Assist in the diagnosis of IT problems/faults, using the required troubleshooting methodology and tools.
- When a cloud based, or on-premises, system fails; you will be engaged to assist in the resolution of the incident.
- Contribute to the team’s responsibilities in delivering proactive maintenance activities including Operating System OS Patching and Business Continuity Testing.
- Collaborate with other team members to support the delivery of changes to the deployed Tier 0 Infrastructure.
- Help your team to ensure that all customers and stakeholders are treated fairly in line with Legal & General’s principles on the Customer Experience and Treating Customers Fairly policy.
- Have guidance from your team and manager who will support you and teach you the day-to-day role
- Apply the knowledge and skills that you’ve learnt from your training to the role
- Be part of a big team and develop your collaboration skills
- Have the opportunity to meet and network with new colleagues within your team, but also across the wider organisation
Training
The focus of the Cloud Support Apprentice is to work as part of the Core Services team, part of the Group Technology function at L&G. The Core Services team manages the Tier 0 (most sensitive systems & Infrastructure) identity services. All IT systems and projects, across every business unit, have a dependency on Tier 0 services.
We set and manage the security posture for all common services at Legal & General. On premise systems, laptops, VDIs will use identity for access to all applications, systems, services, repositories etc. In addition, all L&G cloud instances (Azure/AWS/GCP) depend on identity via Core Services managed systems.
You’ll receive on the job training and coaching from your line manager.
Alongside this, you’ll complete training workshops and assignments, delivered by a leading apprenticeship training provider. Combined, these will fully equip you to be successful in your role, with the knowledge and skills required to apply to real world business challenges.
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- All details will be confirmed upon interview (TBC).
- Expected Duration
- 20 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 28th May 2024
- Start Date
- Monday, 24th June 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
- Non judgemental
Qualifications
- any subject -- x3 GCSE or equivalent, grade 4+ (A-C) (Essential)
- English GCSE or equivalent, grade 3+ (D or above) (Essential)
- Maths GCSE or equivalent, grade 3+ (D or above) (Essential)
About the Employer
- Company
- Legal & General
- Location
- City Park, The Droveway, Hove, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £25,000.00
- Posted
- Company
- Legal & General
- Location
- City Park, The Droveway, Hove, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £25,000.00
- Posted