Sales Support Apprentice
The opportunity to develop technical product knowledge as well as admin and sales and marketing skills to be able to support the sales function.
Progression could be either within sales support or account management.
Role
- Answering the phone and forwarding all messages to team members
- Greeting clients and advising staff of their arrival and arranging refreshments for meetings to include checking meeting rooms are kept tidy at all times
- Process sales orders by firstly checking the requirement and then entering details on the CRM database and ensuring correct stock allocation
- Tracking all orders and ensuring dispatch/proof of deliveries
- Communication with the relevant account manager, internal support teams and with the customer, ensuring that the customer is kept informed
- Create work orders for reel cutting, liaising with the warehouse team to ensure accurate and timely availability and delivery
- Coordinate and oversee direct-to-site shipments as required
- Listen to customer requirements, identify and share opportunities for upsell to achieve sales through service
- Preparation and co-ordination of sales materials and collateral
- Maintenance of marketing and sales media to include online content
- Manage linked-in connections and develop own professional network
- General sales office support and ad-hoc admin when required
Training
- Level 3 IT/Technical Sales Apprenticeship Standard
- Strucuted training on site and classroom/virtual bi-weekly
- Progression within sales support function or account management
- Apprenticeship Standard
- IT technical salesperson (level 3)
- Training Provider
- ISALES ACADEMY LIMITED
- Working Week
- Monday - Friday, 09:00 - 17:30 with one hour for lunch.
- Expected Duration
- 13 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 31st July 2024
- Start Date
- Monday, 2nd September 2024
Desired Skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
Qualifications
- English GCSE or equivalent, grade C or 4 (Essential)
- Maths GCSE or equivalent, grade C or 4 (Essential)
About the Employer
NBM TECHNOLOGY SOLUTIONS LTD
NBM Technology Solutions Ltd is a leading provider of structured cabling and UPS solutions for the data cabling and datacentre industry.
- Company
- NBM TECHNOLOGY SOLUTIONS LTD
- Location
- UNIT 1 EASTMAN WAY, HEMEL HEMPSTEAD INDUSTRIAL ESTATE, HEMEL HEMPSTEAD, HERTFORDSHIRE, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000.00
- Posted
- Company
- NBM TECHNOLOGY SOLUTIONS LTD
- Location
- UNIT 1 EASTMAN WAY, HEMEL HEMPSTEAD INDUSTRIAL ESTATE, HEMEL HEMPSTEAD, HERTFORDSHIRE, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000.00
- Posted