IT Support Specialist Apprentice (NetTeam Technology Expertise)

In this role you will be point of contact between the business and end-user. and logging all incidents and service requests.

Role

  • Providing updates on tickets
  • Creation of tickets
  • Resetting passwords
  • Setting up new devices for our client base, both Windows and Mac
  • Completion of laptop pre-builds and post-builds
  • Managing your time efficiently and planning your day accordingly

Training

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
  • Prioritise systems support tasks and monitor and maintaining system performance
  • Maintain regulatory, legal and professional standards
  • Support the information systems needs for your business

The role offers long term security and the opportunity to progress into a permanent position.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
ESTIO TRAINING LIMITED
Working Week
Monday - Friday 9.00am - 5.30pm.
Expected Duration
18 Months
Positions Available
1
Closing Date
Monday, 27th May 2024
Start Date
Monday, 3rd June 2024

Desired Skills

  • Team working
  • Ability to work independently
  • Trouble shooting skills
  • Willingness to learn
  • Friendly and professional
  • Interpersonal skills
  • Good communicator
  • Good IT Literacy skills

Qualifications

  • 5 GCSE's including English and Maths GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential)

About the Employer

NETTEAM TX LIMITED
An exciting opportunity has arisen to join us as an IT Support Specialist – Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. We have Offices in Manchester & Newbury (Berkshire) as well as a team of field engineers working out of London and Scotland. We work with a diverse range business, and we have a specialist knowledge of the Hospitality sector.
Company
NETTEAM TX LIMITED
Location
1 City Approach, Albert Street, Eccles, Manchester, England
Employment Type
Advanced Apprenticeship
Salary
£16,000.00
Posted
Company
NETTEAM TX LIMITED
Location
1 City Approach, Albert Street, Eccles, Manchester, England
Employment Type
Advanced Apprenticeship
Salary
£16,000.00
Posted