IT Support Apprentice

We are looking for an enthusiastic and motivated individual to assist with the day-to-day workings of our IT Support Business. You will join a great team who are already providing support to many homes and businesses across Haverhill. Offering IT Support remotely and onsite, as well as assisting with repairs on customers devices.

Role

  • Reporting directly to the “” you will be assisting with IT Support queries from out customers, through email/phone and remote.
  • Visiting our customers at their premises to carry out IT support.
  • Repairing Hardware from our clients and walk in customers.
  • Using our instore POS system to take payments and assisting in keeping inventories of stock up to date.

Training

  • IT Solutions Technician Level 3 apprenticeship qualification
  • Functional Skills Level 2 Maths and English to be taken if an equivalent grade has not been achieved. 
  • Offer of a position as a full time IT Support Technician.
Apprenticeship Standard
IT solutions technician (level 3)
Training Provider
W S TRAINING LTD.
Working Week
Monday - Friday, 9.00am - 5.00pm.
Expected Duration
18 Months
Positions Available
1
Closing Date
Friday, 31st May 2024
Start Date
Monday, 3rd June 2024

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Logical
  • Initiative

Qualifications

  • English and Maths GCSE or equivalent, grade Level 2/C/4 (Desired)

About the Employer

NICOM IT SERVICES LIMITED
We are a well-established, IT Repair shop and IT Support provider. We support local business with their IT ranging from hardware to software and cloud support. We repair all types on PC/Laptops and MACs from our retail store located in Haverhill High Street. We also sell peripherals from our store.
Company
NICOM IT SERVICES LIMITED
Location
26 High Street, Haverhill, England
Employment Type
Advanced Apprenticeship
Salary
£9,609.60
Posted
Company
NICOM IT SERVICES LIMITED
Location
26 High Street, Haverhill, England
Employment Type
Advanced Apprenticeship
Salary
£9,609.60
Posted