IT OPERATIONS & SUPPORT MANAGER

PURPOSE OF JOB

As part of a small team, to manage the integration of Orderwise ERP system within the business ensuring availability and consistency of services to the users.

JOB CONTENT

• To set strategies for the IT Department.
• To oversee deliverables of IT into the business.
• Provide emergency / holiday cover for other personnel in the department (as required).
• To liaise with other departments in providing IT support as may reasonably be required.
• Other duties as may reasonably be required, consistent with the persons
  level of skill and ability.
• Liaise with external software supplier on development projects

PERSON SPECIFICATION

Microsoft accredited training preferred – MCSE preferred.  MCP.

• Mature minded IT experienced person capable of independent purpose but with a team player attitude.
• Commercially minded and experience in running IT Budgets
• Openly communicative and helpful.
• The successful candidate will be able to demonstrate 4+ years of practical experience in a comparable function or role..
• Must have a thorough understanding of SQL and SQL Server.  Maintenance and performance tuning, script and scheduling experience.
• Knowledge of digital dashboard would be useful but not essential.
• Knowledge of SharePoint servers would be useful but not essential.
• Degree level in either computing, electronics or software preferred.

Software Products

Microsoft Windows Operating Systems.

Microsoft Office versions including Outlook, Word, Excel, , Project (inc O365)

Orderwise 

Sql server 2022

Power BI

Programming Language

A good understanding of T-sql

PRINCE Project management