Office 365 Administrator

Our client, a pioneering biotechnology company based in London is seeking an Office 365 Administrator to join their IT team and manage their Office 365 environment. Reporting to the Senior Manager IT Operations, you'll oversee configuration, usage, and performance, providing comprehensive support to staff and implementing necessary changes to ensure smooth operation.

Key Responsibilities:

• Monitor and address Office 365 issues promptly.
• Manage access requests and ensure secure user management.
• Provide timely support for Office 365-related inquiries.
• Resolve operational issues effectively, collaborating with senior management as needed.
• Implement configuration changes to align with business needs.
• Stay updated on Office 365 updates and communicate relevant information.
• Maintain robust security configurations and compliance.
• Conduct training sessions to maximize Office 365 benefits.
• Analyze user activity and recommend system improvements.
• Collaborate with external providers to deploy and troubleshoot systems.

Minimum Requirements:

• 2+ years of hands-on IT support or administration experience, with Office 365 focus.
• Demonstrated reliability, flexibility, and adaptability.
• Strong communication skills and proactive problem-solving ability.
• Willingness to learn and adapt to evolving technologies.
• Familiarity with Microsoft applications and information security best practices.
• Time management skills and attention to detail.
• Bachelor's degree in IT or related field, or equivalent experience.
• Microsoft Office 365 administration qualification preferred.