Administrator/Receptionist
Job summary
An opportunity has arisen for an enthusiastic and highly motivated person to help develop this post with a flexible approach to duties.
The candidate is to provide general administration duties including Reception and the Appointment Line. Knowledge and experience of using databases and data inputting is desirable, but training will be given. Experience in the use of IT packages including Microsoft Word, Excel, Power-Point and Outlook.Successful candidates should possess a good general education (GCSE's grades A-C) excellent keyboard and word processing skills (ECDL/RSA2) excellent organisational, communication and interpersonal skills, and the ability to work under pressure. Empathy and understanding when dealing with patients.
Full and part time hours are available
THIS IS A TRUST WIDE POST THE SUCESSFULL CANDIATE MUST HOLD A CURRENT DRIVING LICENCE AND HAVE ACCESS TO A VEHICLE
*previous candidates need not apply*
Main duties of the job
- To provide comprehensive, administrative, IT and clerical support for all staff within the Northumbria Healthcare NHS Foundation Trust, Integrated Sexual Health Service.
- To work flexibly within a team, providing support to colleagues and the multidisciplinary team and provide cover for other administrative and clerical staff when required, on a shared basis.
- To present a user-friendly and accessible service for the public.
- To deal with reception & telephone enquiries effectively and efficiently.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Job description
Job responsibilities
- Flexibility to work and travel between offices as required, to cover clinics.
- To be a key holder and responsible for the opening up and
- closing of the office and setting the alarm.
- Expediting other services and delivers e.g. stock control.
- To order stationery, to ensure sufficient supplies are available in the department when required.
- To be aware of all Trust and service policies and procedures to ensure these are followed at all times.
- To be aware of the nature of information dealt with in the NHS (particularly this department) and to work in a manner which ensure Confidentiality and Security of this information.
- To participate in statutory training courses such as fire training, health and safety and training duties related to the post, as agreed with Line Manager, to ensure skills are maintained.
- To collect data according to agreed procedures, to assist clinicians and managers in provision of information for statutory returns, contract and financial monitoring and service management purposes.
Person Specification
Qualifications
- Good General Education
- GCSE/O level or equivalent experience
- NVQ level2 or equivalent
- Recognised IT Qualification or equivalent experience
- Additional qualification in word processing or spreadsheets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
ONE TO ONE CENTRES BLYTH AND SHIREMOOR
BRENKLEY AVENUE
SHIRMOOR
NE27 0PR
https://www.northumbria.nhs.uk/
- Company
- Northumbria Healthcare NHS Foundation Trust
- Location
- SHIRMOOR, United Kingdom NE27 0PR
- Employment Type
- Permanent
- Salary
- £22383.00 a year
- Posted
- Company
- Northumbria Healthcare NHS Foundation Trust
- Location
- SHIRMOOR, United Kingdom NE27 0PR
- Employment Type
- Permanent
- Salary
- £22383.00 a year
- Posted