IT Sales Administrator

IT Sales Administrator | Potterne, Devizes | Full Time; although part time & school hours options available | £25,000 per annum

Oakford is a substantial Cloud and Managed IT Service Provider supplying technical services from our bases in Wiltshire and Dorset. We are looking for a number of friendly new faces to join our growing team of 70 professionals. We are among the Elite in our industry and pride ourselves on our integrity, knowledge and experience.

We have a great reputation and are consistently growing our business and we have seen no impact from the current economic climate.

We are already the largest provider of services in this geography but are looking to improve our support and relationships with these accounts while growing more business in the area.

The successful candidate will work with a high degree of autonomy within a small team.

While self-sufficient, the candidate will need to be aware of the skills of other team members and use them when required, while at the same time being available to assist in his or her area of greatest expertise when requested to do so by other team members.

We offer great opportunities to learn new skills and with our sound growth the prospects for career advancement are excellent.

The Sales Administrator role works closely with the Sales, Project, Production and Finance teams to be the central point of contact for quotes, sales order processing and delivery schedules for both internal colleagues and customers.

The primary purpose of the role is to manage the full internal sales process on behalf of the sales team and to be the first point of contact for sales order queries, passing specialist queries to the right person and/or requesting and collating the required information to respond directly.

Are you the right person for the job?

In order to apply for this role, you must have the following experience

• A commercial awareness of the benefits of common business technologies is expected – knowing how to spot opportunities and pass them to account management for handling
• Excellent communication skills, suitable for talking with customers from all levels of an organisation, are essential
• Experience with Microsoft Word and Excel as well as research via the Internet
• Confident use of email communication via Microsoft Outlook
• A positive, happy and confident approach to work

What will your role look like?

• Help to maintain a mutually beneficial and positive working relationship with customers
• Provide a slick and informative sales order process for both colleagues and customers to experience
• Work with the business development manager to ensure the company is completing profitable business transactions
• Conduct regular market research for competitive products
• Work closely with the Oakford finance team and suppliers to ensure the correct delivery expectations are set for clients and colleagues
• Be a positive first point of contact for all sales, delivery and return enquiries from customers and colleagues.
• Maintain ownership of any challenges, keeping customers informed throughout the resolution process.
• Manage schedules of consultants
• Manage contract renewals with customers
• Assist with the organisation of internal and client projects

What can you expect in return?

• 24 days paid holiday + Bank Holidays (rising with length of service)
• Onsite fitness suite
• Childcare, eyecare and cycle to work scheme
• Perk scheme
• Employment anniversary awards
• Company funded social events
• Laptop and mobile phone
• Company contributory pension scheme

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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