IT Support Engineer

As the IT Support Engineer you will be working within one of the best known and admired brands in the worlds, where you will be responsible for providing technical support for Endpoint Security Software and System to employees and clients.

You will be the main point of contact for a selection of customers and deal with their technical queries via e-mail, online meetings, messenger or call.

Skills & experience:

• MS Windows (for Server OS and PC OS) skills to be able to troubleshoot software problems in Windows OS.
• Knowledge of IT infrastructure.
• Knowledge of Security solution, especially endpoint security solution.
• Knowledge of Server Hardware and OS, Database.

Advantage -

• Knowledge/on Database (MS-SQL.)
• Malicious code analysis or Security Incident Response experience.
• Windows operating systems and security aexperinece.

Hours of work:

37.5 hour week - can be worked flexibly between the hours of 7am - 7pm

Hybrid working- 3 days in office, 2 days WFH.

Benefits include:

• 25 days annual leave
• Up to 15% discretionary performance based bonus per annum
• Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
• Permanent Health Insurance
• Private Medical Insurance
• 4x Life Assurance
• £55 per month Flexible Benefits allowance, e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.

If this IT Support Engineer role is of interest, then please apply now.