Senior Trade Floor Engineer

Senior Trade Floor Support Engineer - Banking

£350 per day (inside IR35 via an Umbrella Company)

Location - City of London office

Tenure - 6 months extendable

This is a tremendous opportunity with a very large and prestigious organisation for someone with substantial previous experience of providing 2nd line support in a trade floor environment! Alas, the client will not consider anyone that has not worked on trading floor support role for at least 5+ years.

It does have the advantage of being a very long-term role and previous engineers in such roles who have done well have remained with the company for years on a contract basis.

The role will involve:

• Provide support to walk-up and email requests, creating tickets, and escalating as required.
• Providing 1st/2nd line support of the IT environment (ie PC build and configuration, Application software, Printing, Anti-virus, AD group, User setups)
• Supporting the video conferencing environment.
• Supporting the office printer environment
• Ad-hoc IT project work when required
• Administration, configuration and support of Workstation infrastructure.
• Basic support of trading floor applications and systems
• Supporting applications hosted on Citrix

To be considered for the role, you will require the following:

• You must have 5+ years' experience of providing desktop (and ideally server) support in a trade floor environment. Sadly, we won't be able to consider your application without this experience.
• Very strong technical skills with PC build and configuring application software, Printing, Anti-virus software, AD groups and setting up new users gained within a trading floor environment.
• Working knowledge of applications hosted on Citrix
• Previous experience of supporting market data and trading applications
• Be prepared to support planned weekend activities, including but not restricted to business continuity tests, disaster recovery tests and desk moves, if so required.
• Participate in a shift rota, providing cover between 07:00 and 19:00, Monday to Friday.

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