Kia Genius Apprenticeship - Plymouth
The Kia Academy offers a bespoke apprenticeship programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction, in addition to representing the brand by providing Information.
Role
- Completing product presentations. Test-drives and vehicle handovers, enhancing the customer experience at every point of contact
- Listening to customers to understand their needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership including EV Grants
- Recognising and Dealing with any customer queries or issues that may arise
- Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way
Training
- Customer service specialist Level 3
- Sales Qualification, (City and Guilds Level 2 Certificates in principles of sales)
- Emergency first aid at work
- Understanding electric vehicles
- Advanced electrification
- Kia Product Knowledge
- A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
- By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership
- Apprenticeship Standard
- Customer service specialist (level 3)
- Training Provider
- SKILLNET LIMITED
- Working Week
- Monday - Friday 9.00am - 6.30pm. With a regular day off. Working every other weekend.
- Expected Duration
- 15 Months
- Positions Available
- 1
- Closing Date
- Sunday, 30th June 2024
- Start Date
- Monday, 1st July 2024
Desired Skills
- No skills required
- Full training will be provided
- Driving License
Qualifications
- English and Maths GCSE or equivalent, grade 4/C or above (Desired)
About the Employer
RODGERS OF PLYMOUTH LIMITED
As a Kia approved retailer, Rodgers of Plymouth also offer a full aftersales service including servicing, repair, warranty, parts and accessories. As a family-owned business, the foundations were built on exceptional customer service and employee satisfaction. With these values at the helm of the business, the Group had the best start to develop into who we are today. More than 22 years later, the Murray Group has grown to be a multi-award winning Group and incorporates Škoda, TPS and the Rodgers of Plymouth business, representing several additional Manufacturers. Now employing more than 260 people we partner with top named brands including Volkswagen, Škoda, Kia, Hyundai & TPS.
- Company
- RODGERS OF PLYMOUTH LIMITED
- Location
- Brixton Road Garage, Chittleburn Hill, Brixton, Plymouth, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,312.00
- Posted
- Company
- RODGERS OF PLYMOUTH LIMITED
- Location
- Brixton Road Garage, Chittleburn Hill, Brixton, Plymouth, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,312.00
- Posted