Data and Systems Administration Apprentice - Children’s Service – IT Team (S2412)

A Level 3 Data and Systems Administration Apprentice is required. Our team is responsible for inputting data relating to pre-school and school-age children. The successful candidate will be mainly responsible for data inputting onto the Local Authority Liquid Logic system following the agreed business processes. They will also assist with the Dept of Education statutory census returns including other admin tasks.

To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including:

• Processing data from different systems and sources
• Inputting data onto computer systems
• Using IT packages for word processing, spreadsheet and database applications
• Feeding back issues to data suppliers and resolving issues
• General office administration duties
• Servicing meetings and greeting visitors
• Assisting in organising and servicing events
• Using e-mail to distribute global messages
• Dealing with customer requirements in a courteous and professional manner, taking advice from the Line Manager when appropriate
• Support out of hours events with team members
• Attending appropriate training to achieve the agreed Apprenticeship qualifications and to support the role (eg minute taking and e-learning modules)
• Support colleagues from other departments in periods of high demand
• Any other duties as deemed appropriate by your line manager
• Communicate with internal/external partners (i.e. schools and children services).

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Creative

• 5 GCSES's including Maths & English GCSE or equivalent, grade 4 and above (Essential)