Security Control Room Apprentice (1)
Role
At Securitas, you'll be joining a global company with a successful team to protect a variety of clients across the globe. You'll be working with some of the biggest clients in the world such as banks, retailers, corporate offices and big brands, and play a crucial role controlling incidents in a skilled and organised way whilst adhering to escalation procedures.
Duties:
- Effectively process alarm activations across a variety of platforms in accordance with customer-defined specifications ensuring a duty of care to all staff
- Manage mobile alarm call outs and provide solutions in a timely manner
- Monitor CCTV and respond to all customer requests relating to their alarm system and escalate issues accordingly
- Answer all calls promptly with a high level of customer service, giving assistance to internal and external customers, including liaising with third parties and contractors, as required
- Ensure that all systems / databases are updated in a timely and accurate manner
- Responsible for the provision of appropriate responses to alarm systems and despatch of emergency services
- Assistance / coverage during adverse weather conditions and other emergencies
- Provide standby coverage on all days allocated
- Provide client reports
Salary: Starting at £24,500 with incremental increase upon completion of training modules and subject to performance, competency, absence record etc. We are proud to be a Real Living Wage employer.
Shift pattern: 12 Hours on a 4-day rolling period. (4 Days On, 4 Days Off). We operate 24/7, 365 days a year. Day Shift: 6.00am to 6.00pm, Evening Shift: 6.00pm to 6.00am
Employer website: https://www.jensensecurity.co.uk/
Training
Your apprenticeship is a 12 month duration and a portfolio must be built on to meet all knowledge, skills and behavior requirements for the apprenticeship standard. Full commitment is needed.
Upon successful completion, you may be offered a permanent role.
- Apprenticeship Standard
- Professional security operative (level 2)
- Training Provider
- SKILLS FOR SECURITY LIMITED
- Working Week
- 12 Hours on a 4-day rolling period (4 on, 4 off). Days and times to be confirmed.
- Expected Duration
- 12 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 5th June 2024
- Start Date
- Saturday, 8th June 2024
Desired Skills
- IT skills
- Communication skills
- Attention to detail
- Organisation skills
Qualifications
- Maths GCSE or equivalent, grade 4 (Desired)
About the Employer
- Company
- SECURITAS SECURITY SERVICES (UK) LIMITED
- Location
- Securitas Security Services UK Ltd, Cobra House, Ortensia Drive, Wavendon, Milton Keynes, England
- Employment Type
- Intermediate Apprenticeship
- Salary
- £24,500.00
- Posted
- Company
- SECURITAS SECURITY SERVICES (UK) LIMITED
- Location
- Securitas Security Services UK Ltd, Cobra House, Ortensia Drive, Wavendon, Milton Keynes, England
- Employment Type
- Intermediate Apprenticeship
- Salary
- £24,500.00
- Posted