Adviser Support & Client Administrator Apprentice

The Health Insurance Group which is part of the Ardonagh Group of companies who are one of the UK's leading and fastest-growing employee benefits specialists. We are currently looking for an administrator to work within our dedicated team in Sutton Coldfield.

Role

  • Contacting insurers by email to request quotations
  • Building market review presentations for the client facing advisers
  • Supporting sales advisors and handling customer queries
  • Accessing insurer portals to obtain documents
  • Working within our client management software/back office system
  • Answering inbound calls efficiently and professionally
  • Must have experience with Microsoft products due to extensive work in Excel and Outlook
  • Candidate needs to work well within a team

Training

Your apprenticeship training will be a fully work-based learning programme across 18 months, method to be confirmed. Upon completion of your apprenticeship, you will achieve a level 3 qualification as a Business Administrator.

  • Upon completion of apprenticeship there is a potential of a full time role available for the candidate. There is also progression onto further qualifications which will help progress candidates internally which could even lead onto being a qualified insurance broker.
Apprenticeship Standard
Business administrator (level 3)
Training Provider
ZENITH PEOPLE LIMITED
Working Week
9am - 5pm, Monday - Friday
Expected Duration
18 Months
Positions Available
1
Closing Date
Thursday, 16th May 2024
Start Date
Monday, 27th May 2024

Desired Skills

  • Administrative skills
  • Attention to detail
  • Customer care skills
  • IT skills
  • Organisation skills
  • Team working

Qualifications

  • Maths GCSE or equivalent, grade 4 (Essential)
  • English GCSE or equivalent, grade 4 (Essential)

About the Employer

SMQ SERVICES LTD
The Health Insurance Group, formerly traded as SMQ Services Ltd, has been in business since 1993. The company was founded by John and David Collinge and, in the early days, primarily focused on private medical insurance. From the very beginning, first-class customer service has always been their priority, whether they were dealing with an individual or a company insuring 500 employees. As the business has grown and firms such as Healthcare Management Services in the NE came on board, John and David ensured that all new team members carried the same ethos, and today The Health Insurance Group still has clients from 1993. SMQ Services Ltd became an Appointed Representative of an AXA subsidiary in 2012, which The Ardonagh Group purchased in 2018. They control over £6 Billion in premiums with brands such as Swinton, Carole Nash, Towergate, to name but a few.
Company
SMQ SERVICES LTD
Location
12a Duke Street, Sutton Coldfield, England
Employment Type
Advanced Apprenticeship
Salary
£16,500.00
Posted
Company
SMQ SERVICES LTD
Location
12a Duke Street, Sutton Coldfield, England
Employment Type
Advanced Apprenticeship
Salary
£16,500.00
Posted