Field Service Engineer - Audio Visual

Field Service Engineer - Audio Visual

Job Type: Permanent

Location: Watford, North London

Post Code: WD23 1FA

Salary: Up to £45,000 Basic + Electric Van + Bonus + Overtime

Start Date: ASAP

Established Smart Home / Residential AV Consultancy is looking to recruit an experienced Field Service Engineer - Audio Visual. The company designs award winning smart home systems integrating the latest technologies into some of the world's finest homes.

Your primary responsibility will be to carry out client facing site service and system maintenance on a day to day basis, supported by a remote technical support team and aftercare manager. The role will see you carry out work in super-prime residential properties with complex smart home systems and high end audio visual installations.

Your secondary responsibilities will include carrying out upgrade installations quoted by our aftercare team, and on days where no service is scheduled, you will fulfil an office based technical support role sharing remote technical support duties with the aftercare team as well as preparing hardware for on-site upgrade installations.

Required Skills & Experience.

• Minimum of 4 years' experience as an engineer in either residential smart home, or commercial AV sectors.
• Good knowledge of smart home control systems, including Crestron, Savant, Control 4 and KNX etc.
• Good knowledge of lighting control systems and technologies, including Lutron, Crestron, Rako, iLight, KNX, DALI etc.
• Good knowledge of CCTV and door entry systems including Dahua, Hikvision, Avigilon, 2N, BPT, Doorbird etc.
• Good knowledge of ICT systems including, Cisco, Meraki, Ruckus, Ubiquiti, Panasonic, Grandstream etc.
• Good knowledge of audio visual systems including video distribution, multi-room audio, AVOIP, cinema room and projector setup etc.
• Good knowledge of video conferencing systems, including Crestron Flex, Sure, Logitech, Biamp, Huddly etc.
• Excellent problem-solving and solution thinking skills.
• Technically literate with strong written and verbal communication skills.
• Organized with excellent time management skills.
• Disciplined and diligent with a keen eye for detail and high levels of accuracy.
• Ability to read technical drawings and schematics.
• Possess a full UK/European driving license (clean license preferred).

The role will suit individuals currently working as Field Service Engineer - Audio Visual, AV Engineer, Technical Support Engineer and be living within a commutable distance of North West London, Watford, Harrow, St Albans, Hemel Hempstead, High Wycombe, Wembley, Edgware, Potters Bar or be willing to relocate.

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