Customer and Business Support Administrator - Data Technician Level 3 Apprenticeship Standard

We're on the lookout for a positive, upbeat individual to join our team and help ensure the smooth operation of our Islington coworking space. If you enjoy pulling together information, analysing and preparing data for presentation and you are a whizz in Excel, then this would be the perfect role for you!

Role

As well as being the warm and welcoming face that greets our members and visitors, you will also be instrumental keeping our members personal details updated on the members portal and in providing support with managing our data.

Reporting to the the Sales and Project Manager, you will assist with:

  • Recruitment, appointment and ongoing management of all members.
  • Producing, and where necessary presenting back, monthly Social Value Reports for our key partners.
  • Analysing and reporting occupancy data and highlighting trends to support overall marketing strategy.
  • Assisting in hosting and managing ad-hoc events, including any training programmes that we host.
  • Ensuring all data is kept in a GDPR compliant manner.

Training

Data Technician Level 3 Apprenticeship Standard: The successful candidate will undertake an eighteen-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions. You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.

You will have a designated mentor in the workplace to support your learning and at the end of the programme will be assessed via an external assessment body. This is a Level 3 qualification. Knowledge modules will include:

● Data Basics – Processing

● Data Basics – Communicating

● Data Basics – Context

● Data Analyst Associate

Opportunity to grow with a successful and entrepreneurial business. Upon completion, consideration will be given to progression to a higher level apprenticeship.

Apprenticeship Standard
Data technician (level 3)
Training Provider
THE DEVELOPMENT MANAGER LTD
Working Week
Monday to Friday, TBC.
Expected Duration
21 Months
Positions Available
1
Closing Date
Monday, 20th May 2024
Start Date
Monday, 27th May 2024

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Analytical skills
  • Logical

Qualifications

  • Maths GCSE or equivalent, grade 4 (Essential)
  • English Language GCSE or equivalent, grade 4 (Essential)

About the Employer

TOWN SQUARE SPACES LTD
We are a workspace where individuals can stay focused, increase productivity and connect with new professionals in Hereford. We have 38 offices, 2 co-working spaces, 5 meeting rooms and a conference room. We have an important emphasis on community within the building and deliver several business and members social events. Town Square Spaces specialise in cultivating communities where entrepreneurship can thrive, to the benefit of all. We support freelancers, new company directors and aspiring entrepreneurs in starting-up, raising investment and growing their businesses. We are passionate about helping people to achieve their dreams, and about helping people to carve out their own path - creating a job that enables them to find fulfilment and a good work-life balance.
Company
TOWN SQUARE SPACES LTD
Location
Macclesfield Rd, London, England
Employment Type
Advanced Apprenticeship
Salary
£13,650.00
Posted
Company
TOWN SQUARE SPACES LTD
Location
Macclesfield Rd, London, England
Employment Type
Advanced Apprenticeship
Salary
£13,650.00
Posted