Business Solutions Architect - Debt Recovery Software

Business Solutions Architect
I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Business Solutions Architect with experience in Debt Collection applications to join their team. This is a multi-faceted role that encompasses, Implementation Consulting, Product Management, and Change Management in a customer-facing role,
To apply I am looking for a Business Solutions Architect with experience in the Debt Collection Applications/Software:
This will involve.                                                                      

• working with clients to map their business requirements and processes to the company software solution way of working.
• having a delivery focus and commercial awareness to ensure delivery adheres to plan and estimates are met.
• working through the entire implementation lifecycle; from initial requirements
• workshops, through configuration and one-to-one training.
• configure “work types” through the application and mentor clients as to how they do this themselves.
• configure forms, workflows, and document templates in a low code environment.
• support sales through product demonstrations and the creation of prototypes.
• feed your unique knowledge of customer requirements into the product roadmap and design core products where appropriate.
• ensuring the successful adoption of the software across their clients through training, mentoring, and evangelism

 
Key requirements

• Debt Domain experience – you are an expert in Debt Processing and have: -
  • Designed consumer facing Debt Collection portals or apps
  • Modelled end to end workflows – from collections, through to enforcements and insolvency proceedings
  • Can conceptualise these and identify the common elements across different jurisdictions (E&W, Scotland, Australia etc)
• Be results-driven and able to get stuff done.
• Be someone who relishes a challenge, driven by the satisfaction of creating something unique and of value.
• Be passionate about business change through technology and the possibilities that a SaaS product can bring to business.
• Have a strong technical acumen and understand system and data architectures.
• Have had experience of being a product manager/owner in an IT or product team.
• Have a proven track record in designing and delivering innovative solutions.
• Be pragmatic by nature; you understand the need to deliver to time and budget is paramount.
• Be motivated by working with a team of innovators who are striving to build a great technology company.
• Experience in software implementation.

This role will require you to be able to be on-site with customers when required with the rest of your time being spent either at home or in their offices in South Manchester
If you’re excited by the challenge and having the freedom to shine, we’d be really interested in having a chat!