IT Technician Support Apprentice
Role
Vaughan Data Systems have a long standing reputation for recruiting, training and retaining apprentices.
As IT Support apprentice you will assist with:
· Supporting the IT engineer
· Producing IT diagnosis over the phone for hardware, networks, antivirus and operating systems
· Providing remote support to clients for Microsoft platforms
· Fixing, preparing and replacing hardware for clients
· Supporting with installing and configuring computer systems
· Diagnosing hardware and software issues
· Troubleshooting system and network problems, as well as diagnosing and solving problems
· Logging calls and ensuring management of database
Training
Information Communication Technician Level 3 Apprenticeship Standard:
· Qualification together with on site training by the employer.
· For those starting at Advanced (Level 3), the expected duration would be eighteen months plus 4 months End point assessment stage)
· There is an opportunity to progress on to a Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship.
Knowledge Areas Include:
· Hardware and Networking
· Software and Security
· ICT Administration
There are excellent progression routes within the company upon completion of the Apprenticeship, together with the possibility of progressing onto the next level Apprenticeship for the right candidate.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- THE DEVELOPMENT MANAGER LTD
- Working Week
- Monday to Friday - Shifts TBC
- Expected Duration
- 22 Months
- Positions Available
- 1
- Closing Date
- Friday, 3rd May 2024
- Start Date
- Monday, 13th May 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- Maths GCSE or equivalent, grade 4 (Essential)
- English Language GCSE or equivalent, grade 4 (Essential)
About the Employer
- Company
- VAUGHAN DATA SYSTEMS LTD
- Location
- Vaughan Data Systems Ltd, 7 The Courtyard, Harris Business Park, Hanbury Road, Stoke Prior, Bromsgrove, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,040.00
- Posted
- Company
- VAUGHAN DATA SYSTEMS LTD
- Location
- Vaughan Data Systems Ltd, 7 The Courtyard, Harris Business Park, Hanbury Road, Stoke Prior, Bromsgrove, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,040.00
- Posted