BMC Helix Architect / Senior Engineer
- Hiring Organisation
- EUROPEAN SOFTWARE SOLUTIONS (UK) LIMITED
- Location
- Andover, Hampshire, South East, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £450 per day
stakeholders to align platform capabilities with ITIL v4 processes and business strategy. Mentor ITSM administrators and produce technical documentation including architecture diagrams and runbooks. Skills & Experience Required 8+ years' hands-on experience with BMC Remedy/BMC Helix ITSM at enterprise scale. Deep expertise in Helix ITSM modules: Incident … automation tasks. Experience with BMC Helix Discovery (ADDM) and CMDB data modelling. ITIL v4 Foundation certified (minimum); Managing Professional or Strategic Leader preferred. Excellent communication skills and ability to lead technical workstreams across multi-team organizations. ...