1 to 1 of 1 Contract Change Management Jobs in Cardiff with Remote Work Options

are effectively addressed by the relevant service support team until closure. - Maintain an array of information flows and databases designed to support the service management function. Carry out, as required, a regular audit of these databases and be able to action scheduled and ad hoc reporting requirements. - To maintain … Service Schedules held by ISS and to actively monitor the performance of the services against the stated metrics in them. - To manage requests for change from customers in accordance with National Change Management process. - Standard keyboard skills for inputting and manipulating data and information into computer databases. … are well maintained, to help in the identification of appropriate work instructions and to assist in the development of new ones. - Create reports for management from collected data showing trend analysis, highlighting abnormal performance on systems. - Undertakes surveys or audits, as necessary to own work. - Work within organisational and more »