Location: Camden, London Contract: 2 months Pay Rate: £23/hr Role Summary: . This position entails providing technical support, problem resolution, and service request operations to ensure the smooth functioning of IT services in schools in Camden. The ideal candidate will have a strong customerservice … including system software installation and maintenance, network support, information security controls, and web solutions. Key Responsibilities: Routinely attend school and council sites to fulfill customer requests promptly. Provide technical support (second line support) for the installation and maintenance of system software, including operating systems and office automation products. Strive … networks, servers, information integration, and web solutions. Deliver technical services remotely or on-site while ensuring the integrity of changes and the protection of customer data. Manage customer relationships by liaising with Head Teachers, Heads of traded services, and ICT coordinators. Maintain change control documentation accurately. Take ownership more »
years of sales/business development managerial experience Excellent written and verbal communication skills in English or Mandarin Call Center/BPO/CustomerService experience is a plus! Ability to differentiate between colors Computer Literate, proficient in Microsoft Office Company Introduction: We are Keding Enterprises (KD), established … operating procedures. Oversee operations and implement management. Execute Franchiser-approved marketing campaigns and promotions. Build relationships with local stakeholders to increase brand awareness and customer loyalty. Adopt and execute operational procedures of Keding Enterprises. Formulate regular reports to the franchiser on performance indicators and metrics set. Requirements: Experience in more »
platform to provide support to the Business. * Installing, configure, maintain, update and support the key business applications in use. * Providing a high level of customerservice and support to all system users which includes as part of a team owning and efficiently managing all incidents escalated to them more »
the ability to navigate digital learning platforms such as LMS or LXP. You will have a flexible and adaptable approach to your work, good customerservice skills, strong multi-tasking skills, and the ability to handle situations quickly and effectively. You will also be a creative thinker who more »
Camden, London, Camden Town, United Kingdom Hybrid / WFH Options
AKTON Resourcing Ltd
are seeking two highly skilled Senior Application Analysts to join a local authority in Camden. These roles are crucial to their commitment to enhancing service delivery and operational efficiency. You will be working on either our Mosaic system or Civica OPENRevenues system, contributing to the full application lifecycle from … applications environment with a focus on supporting and configuring Revs and Bens systems (ideally Civica OPENRevenues). Preferably experienced in Local Government environments, understanding service areas such as Customer Services, Housing, and Children Services. Proficient in system analysis and design, capable of offering recommendations and solutions to enhance … service delivery. Familiarity with Dev/Ops and ITIL-aligned environments, including a strong grasp of change management and governance. Position 2: Senior Application Analyst - Mosaic Job Responsibilities: Support and develop Mosaic systems to enhance functionality and performance. Work closely with key business areas to understand evolving requirements and more »
enterprise applications environment with experience across full application lifecycle. Ideally experience of working within a Local Government environment with a strong understanding of different service areas including Customer Services, Housing and Children Services. Experience of working within system analysis and design with proven experience of providing recommendations and more »
Camden, London, Camden Town, United Kingdom Hybrid / WFH Options
Novax Recruitment Ltd
Revs and Bens systems (ideally Civica OPENRevenues or Mosaic) Ideally experience of working within a Local Government environment with a strong understanding of different service areas including Customer Services, Housing and Children Services Experience of working within system analysis and design with proven experience of providing recommendations and more »