4 of 4 Contract Service Management Jobs in the East of England

Service Desk Analyst - VIP Support £35,00 to £40,000 Chelmsford - 5 days onsite A top-tier financial institution is seeking an experienced Service Desk Analyst with a background in providing VIP Support. You'll join a small, dynamic, and growing team where every member shares a genuine … infrastructure and technology within a corporate environment. The main focus of this role is to provide expert-level IT support and ensure efficient service management within the Service Desk team. You will lead IT support efforts by acting as the main escalation point for complex hardware, software ...

Engineer will act as the first point of contact for onsite IT issues, ensuring users are supported efficiently and professionally while adhering to agreed service levels. Key Responsibilities Provide first line deskside IT support to end users across hardware software and connectivity issues Diagnose and resolve incidents and service … unlocks and permissions Escalate more complex issues to second and third line teams when required Log update and close tickets accurately within the IT service management system Deliver a professional and customer focused service at all times Skills and Experience Required Previous experience in a Level ...

Engineer will act as the first point of contact for onsite IT issues, ensuring users are supported efficiently and professionally while adhering to agreed service levels. Key Responsibilities Provide first line deskside IT support to end users across hardware software and connectivity issues Diagnose and resolve incidents and service … unlocks and permissions Escalate more complex issues to second and third line teams when required Log update and close tickets accurately within the IT service management system Deliver a professional and customer focused service at all times Skills and Experience Required Previous experience in a Level ...

attacks. Ensuring all patches are implemented in line with policy (Cyber Essentials) Monitoring of firewalls server applications Administration of Windows Servers & Linux Servers Supporting service deployment activities by providing systems support, and participating in the design and development of new IT/OT services. Designing and performing tests … functionality, performance and manageability of IT services to support service transition activities. Ensuring IT process and procedures are applied. Ensuring that all system and operating documentation and knowledge is up to date and properly utilised. Comply with the Health and Safety procedures and standards. Carry out any other duties ...