Job Title: Service Desk Analyst Location: Portsmouth Salary: £25-£30 P / h Key Skills: Unix, Linux, Windows OS, Active Directory, Tivoli, SolarWinds, Zabbiz, Networking, Firewalls, Service Desk Are you a tech-savvy professional with a passion for solving complex IT challenges? A global leader in aerospace, defence, and … Produce management reports from ITSM data Performing or arranging software rebuilds following system failure. Supporting the deployment of software configurations. Support of a 24 / 7 shift pattern, including accurate time keeping and required to support shift cover What are we looking for in our next Service Desk Analyst … Experience working on a 24X7 Service Desk, in a high availability environment and / or ability to demonstrate previous experience of delivering customer facing support in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant more »
Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices / ITIL processes and other relevant service delivery frameworks. Working with key suppliers, support the configuration and ongoing management of the NHSCFA infrastructure / network environment, including design and run cost optimisation. Translate business requirements for IT services into technical deliverables within the infrastructure / network environment. This will require a thorough understanding of industry trends and opportunities. Please see full Job Description and Personal Specification. Person Specification Knowledge and Experience Essential … ITIL Service Management knowledge and Experience Specialist Knowledge Essential Infrastructure services including Microsoft Azure, Microsoft Server, VMWare, Active Directory, DNS, DHCP, GPO, PowerShell Network / firewall technologies Microsoft products & technologies - Azure / Intune / Active Directory, Office 365, Exchange Online, and SharePoint Microsoft System Centre Configuration Management more »
Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices / ITIL processes and other relevant service delivery frameworks. Working with key suppliers, support the configuration and ongoing management of the NHSCFA infrastructure / network environment, including design and run cost optimisation. Translate business requirements for IT services into technical deliverables within the infrastructure / network environment. This will require a thorough understanding of industry trends and opportunities. Please see full Job Description and Personal Specification. Person Specification Knowledge and Experience Essential … ITIL Service Management knowledge and Experience Specialist Knowledge Essential Infrastructure services including Microsoft Azure, Microsoft Server, VMWare, Active Directory, DNS, DHCP, GPO, PowerShell Network / firewall technologies Microsoft products & technologies - Azure / Intune / Active Directory, Office 365, Exchange Online, and SharePoint Microsoft System Centre Configuration Management more »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Counter Fraud Authority
Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices / ITIL processes and other relevant service delivery frameworks. Working with key suppliers, support the configuration and ongoing management of the NHSCFA infrastructure / network environment, including design and run cost optimisation. Translate business requirements for IT services into technical deliverables within the infrastructure / network environment. This will require a thorough understanding of industry trends and opportunities. Please see full Job Description and Personal Specification. Person Specification Knowledge and Experience Essential … ITIL Service Management knowledge and Experience Specialist Knowledge Essential Infrastructure services including Microsoft Azure, Microsoft Server, VMWare, Active Directory, DNS, DHCP, GPO, PowerShell Network / firewall technologies Microsoft products & technologies - Azure / Intune / Active Directory, Office 365, Exchange Online, and SharePoint Microsoft System Centre Configuration Management more »
We're looking for a Service Architect to join one of our public sector clients. For full details, please apply here. Length: 3 months + possible 6 months extension Rate: up to £600 per day Ir35 status: Inside ir35 Location more »
