1 to 1 of 1 Contract Customer Service Jobs in Liverpool

At Adaptable Recruitment we have a fantastic opportunity for a Customer Services Administrator - Telephony to join a fast growing company in the Liverpool area Salary: £23788 - to increase after probabtion 6 months FTC - with potential to go permanent Fully office based: discussion over hybrid working after training Working hours … hours Reporting into: Team Leader Main Responsibilities to include: To maintain a high standard of customer service through efficient and courteous handling of incoming telephone calls and processing claims in an accurate and timely manner Answer and handle incoming telephone calls in a professional, courteous & timely manner Respond … to and resolve customer queries received by email Respond to telephone queries by checking details on the company system Issue claim forms, membership applications and other information to. customers as requested Update the system with changes to membership details by telephone, email or paperless change requests Process claims forms more »