ll gain hands-on experience across multiple customer accounts-including government and banking-requiring SC clearance, while developing technical skills in desktop, laptop, and mobile device support within Windows, Mac, and Android environments. Location: London (Onsite) Daily Rate: 13.33/hr on PAYE or 17.30/hr on UMB Contract Length: Start Date: 20-Oct-25 End Date … Fenced Team should have the ability to quickly learn and support the following: Basic Desktop & Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo MacOS, desktop and Mac Book. MS office products - Office 365 and Teams. Apple, Android and other mobile devices. Navigate around the OS, to find and recreate More ❯
activities Co-ordinate or fulfil engineer dispatch services Investigate connectivity issues where remote support is not possible or unable to resolve Provide colleague (end user) training for core PC & Mac applications Assist with reducing legacy ticket backlog processing and service level fulfilment asset management process and procedures are adhered to for end user colleague devices Assist with office moves … under pressure Strong experience of the following technologies required: Service-Now or similar ITSM system Office 365 (email, Teams, SharePoint, OneDrive, Office) Windows 10 and Windows 11 operating systems MacOS Active Directory & Azure Active Directory Basic Networking (TCP/IP) Microsoft System Center Configuration Manager (SCCM) Virtual and physical desktop support Hardware and software inventory systems Mobile More ❯
may occasionally drive a customer-supplied vehicle to satellite locations. The role Deskside/field support for Windows 10/11 laptops & desktops (HP/Dell/Lenovo). macOS (Mac & MacBook) setup and support. O365/Teams support; Apple/Android mobile device support. Wireless connectivity & fault diagnostics. Floorwalking/Tech Bar : walk-up fixes, user coaching … great customer comms. OS housekeeping: shortcuts, printers, network drive mapping. Follow build scripts to image/configure devices; IMACs (installs/moves/adds/changes). Basic Wintel/server : HP ProLiant Gen8-Gen10, Dell servers, Lenovo blades; backups, tape library, storage, break/fix. Cisco : basic knowledge/troubleshooting on switches/ports. Must have Active SC More ❯
you'll need to succeed Extensive experience working in a busy environment, delivering white glove service and dealing with VIP customers Experience with Windows 10/11, Office 365, macOS/iOS, Active Directory, SCCM, Exchange Online Previous experience within a legal/law firm is preferred, alternatively professional services experience is needed What you'll get in return More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
FPSG Connect
hold Nexthink certification Highly desirable to have knowledge or exposure to Lakeside SysTrack, Riverbed or Ivanti alternatives Highly Proficiency in scripting (PowerShell, Python) for automation. Familiarity with Windows/macOS environments and EUC technologies. Please note: The hybrid model can and will support flexibility, but collaboration, peer learning and direct customer engagement are valued, as such some site visits More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
FPSG Connect
hold Nexthink certification Highly desirable to have knowledge or exposure to Lakeside SysTrack, Riverbed or Ivanti alternatives Highly Proficiency in scripting (PowerShell, Python) for automation. Familiarity with Windows/macOS environments and EUC technologies. Please note: The hybrid model can and will support flexibility, but collaboration, peer learning and direct customer engagement are valued, as such some site visits More ❯