stakeholders in understanding the data quality issue, triage data issue and log in the enterprise data management tool Partner with global stakeholders in performing rootcauseanalysis and work through the life cycle of the defect for its resolution. Understand strategic initiative that are underway at Enterprise more »
collaborate with Business & Operational Teams o Mainframe Batch Workload Problem escalations (internal and vendor support) o Follow ITIL Business processes, Change, Incident, Problem and RootCauseAnalysis processes. o Manage Mainframe Scheduling tools in line with security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow o more »
manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow ITIL Business processes, Change, Incident, Problem and RootCauseAnalysis processes Manage Mainframe Automation tools in line with security, compliance, and policies, using standard tools, eg CyberArk, ServiceNow Potential on more »
closely with both business and operational teams Escalate workload issues internally and to vendors if necessary Follow Experian's ITIL processes (Change, Incident, Problem & RootCauseAnalysis) Manage scheduling tools (CyberArk, ServiceNow) with security and compliance a top priority Potential for on-call support for batch workloads more »
able to define, implement and improve business performance SLOs. Production operations including 24x7 on-call support, escalation/paging with OpsGenie, incident management, RCA (RootCauseAnalysis) Maintain existing compliance and governance standards established in the business Key Experience: Deep understanding of Google Cloud (GCP) Deep understanding more »
pharmacy specific systems for building and managing products Desirable Demonstrated ability to manage a deviations, change control & CAPA as well as perform risk assessments & rootcause analysis. Demonstrated ability to manage performance. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions more »
and maintain IT systems, including desktops, laptops, printers, servers, and networking equipment, to ensure optimal performance and reliability. Troubleshoot and diagnose technical problems, perform rootcauseanalysis, and implement effective solutions to minimise downtime and disruptions. Collaborate with internal teams and third-party vendors to escalate and more »