1 to 3 of 3 Contract Microsoft Jobs in Merseyside

project work to a variety of project stakeholders IT or other (i.e. paper based) information systems/record keeping Confident and capable user of Microsoft packages to produce relevant reports. Able to handle large amounts of raw data and manipulate into simple formats to interpret findings. Using IT effectively more »

ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft and Apple domain ~800 HP laptops and MacBooks, 150 desktops, 130 iMacs, 50 servers Cisco VOIP phone system Classrooms with interactive whiteboards, data projectors … and audio systems HP switches throughout LAN infrastructure Microsoft Windows 2008 R2, Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support … security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in Microsoft Desktop Operating Systems and applications Knowledge of Active Directory, Group Policy, TCP/IP, DNS, DHCP, and VLANs Experience with call management systems and more »

and Skills: Excellent analytical and problem-solving skills Strong communication and interpersonal abilities Proficiency in financial ERP software such as SAP or Oracle and Microsoft Excel more »